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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      May 17, 2014

      Sales & Service Consultant; Allen, Tx

      Sales & service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a new employee, everybody is welcoming. The bonus & commission plans pay very well. Company brings a lot of community awareness. PTO & benefits are pretty good.

      Cons

      This job is 90% sales & 10% customer service. You are rewarded for sales & not rewarded for good customer service at all so customers are slammed with services they never ask for. The phone & HSI service is terrible. A lot of customers complain about it & there not much resolution. All of the resources are always not available so it makes really hard for the consultant to do their job.

      1.0
      May 10, 2014

      Don't even think about working here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have offices in some rural places where not much else is so you can avoid some commuting if you live out where they are.

      Cons

      The company has no future and is scrambling to last as long as they can while revenues decline and their network continues to fall apart. The CEO and some of the SLT are complete prima-donna's!!! They demand special waters, drinks, food, and everything else like they are a touring rock band wherever they go. Plus they spend $100,000's on meetings while they layoff employees - nobody I know here respects them!!! Everyone bad mouths the SLT behind their back, even upper management! It's pathetic and shows that nobody will truly follow leaders like that. They are just there for a paycheck while it lasts!

      1.0
      May 9, 2014

      Not a good move

      Sales business
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a job and the guys who work the actual trucks and install are the best

      Cons

      Bad products, worse management,, Very bad billing -90% at least wrong on first bills

      Viewing 289 - 291 of 2,502 Reviews
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      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.