Frontier Rochester reviews

3.2

37% would recommend to a friend

(111 total reviews)
avatar

Nick Jeffery

28% approve of CEO

10% positive business outlook

Employees in Rochester have given Frontier a rating of 3.2 out of 5 stars, based on 111 company reviews on Glassdoor. This indicates that most employees have a good working experience in Rochester. The Frontier employee rating in Rochester is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

111 reviews
3.0
Jul 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Frontier was a learning experience. One where I learned that customer service is not a job I want to do ever again. Don't get me wrong. The people that I worked with and for, were great people, it was just the customers that I had a problem with.

Cons

Working on a computer help desk and dealing with irate people.

3.0
May 16, 2015

Universal Agent

Recommend
CEO approval
Business Outlook

Pros

Work from home. Stability, good benefits.

Cons

Micro management to the max. Managers treat adults like children!

5.0
Apr 12, 2015

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company has great benefits and care for the customer

Cons

Telcom industry is evolving towards wireless

Viewing 76 - 78 of 111 Reviews

Glassdoor has 2,671 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.