Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

85% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary competitive & Good work ethic for the leaders" ((in 29 reviews)); "Pay is good and rating is good" ((in 24 reviews)); "Great culture and people I work with." ((in 17 reviews)); "Income and experience are some good benefits" ((in 15 reviews)); "Good Compensation and Good Workplace" ((in 15 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 16 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 7 reviews)); "Awful training" ((in 6 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

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Full Potential Solutions

Full Potential Solutions reviews

4.2

85% would recommend to a friend

(427 total reviews)

Steve Kezirian

91% approve of CEO

78% positive business outlook

Ratings by category

4.3

Compensation and benefits

4.2

Culture & values

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Career opportunities

4.0

Senior management

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

5.0

Mar 8, 2024

Workplace Culture

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

We are sharing a good relationship with co-workers both SMEs and Agents.

Cons

There are some instances where you get complacent with each other not noticing that you are being used or you are using your co-worker for your own good.

Full Potential Solutions Response

Thanks for your feedback! We’re glad to hear about the strong relationships among coworkers. We’ll keep your point about complacency in mind as we encourage a collaborative and supportive environment.

3.0

Mar 8, 2024

Work From Home

Workforce management

Recommend

CEO approval

Business Outlook

Pros

Work From Home Set up

Cons

Available System Tools as resources

Full Potential Solutions Response

Thanks for your feedback! We're glad to hear you appreciate the work-from-home setup. We’ll take your input on system tools into consideration as we look to enhance our resources!

4.0

Mar 7, 2024

Is this anonymous?

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

*So far it has the best HMO *Gives more PTO *Competitive wage

Cons

* Nepotism * Management is out of touch * lack of coaching * No annual increase * For them, you're just a walking number

Full Potential Solutions Response

Thanks for sharing your feedback! We'll address your concerns about management. Improving communication and ensuring everyone feels valued is a priority for us. If you have more suggestions, please share!

Viewing 298 - 300 of 427 Reviews

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