Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

85% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary competitive & Good work ethic for the leaders" ((in 29 reviews)); "Pay is good and rating is good" ((in 24 reviews)); "Great culture and people I work with." ((in 17 reviews)); "Income and experience are some good benefits" ((in 15 reviews)); "Good Compensation and Good Workplace" ((in 15 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 16 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 7 reviews)); "Awful training" ((in 6 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

85% would recommend to a friend

(427 total reviews)

Steve Kezirian

91% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

5.0

Mar 10, 2024

FPS | Best Place to Work With

Customer service team manager

Recommend

CEO approval

Business Outlook

Pros

Salary , Work-Life Balance & Benefits

Cons

During heavy rains, its hard to get into the site building. No shuttle service.

Full Potential Solutions Response

2y

Thanks for your feedback! We'll work on improving accessibility during inclement weather. If you have any other suggestions, feel free to share!

5.0

Mar 10, 2024

Happy environment at FPS

Team manager

Recommend

CEO approval

Business Outlook

Pros

FPS has competitive salary and lots of activities that can help our mind think better or activities related to mental health. Which it can help others to overcome whatever struggle they are facing.

Cons

Might be the tools itself or the network connection that can affect our agents when doing their job.

Full Potential Solutions Response

2y

Thanks for your feedback! We'll make improvements to better support our team. Your confidence in us means a lot. If you have any further input, feel free to share!

4.0

Mar 9, 2024

You will Thrive on this company

Subject matter expert (sme)

Recommend

CEO approval

Business Outlook

Pros

Good pay. So much opportunity for growth.

Cons

Not for the faint of heart. You will have to learn to adapt to the fast-paced environment.

Full Potential Solutions Response

2y

Thank you for your feedback! We're glad you appreciate the pay and growth opportunities. We understand that the fast-paced environment can be challenging, and we’re committed to supporting everyone as they adapt.

Viewing 295 - 297 of 427 Reviews

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