Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

86% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary is good." ((in 30 reviews)); "They treat their workers fairly and the pay is decent." ((in 18 reviews)); "Great culture and people I work with." ((in 16 reviews)); "Income and experience are some good benefits" ((in 15 reviews)); "Great people ." ((in 12 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 15 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 8 reviews)); "Awful training" ((in 6 reviews)); "People are being scammed taking this job due to no job security and suspending or removing the people is their main goal." ((in 5 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

86% would recommend to a friend

(427 total reviews)

Steve Kezirian

92% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

5.0

Jan 24, 2022

Thriving to be No. 1 Employer in PH

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best reason to work for with FPS is the culture and people in it. We have here career opportunities and compensation alignment along with it. Only few BPOs recognize the human need together with the goal of being a good business partner for their clients, and so far I can say they are really working on being the best employer.

Cons

We can say we have a lot to improve on, and we are really working smart on it

Full Potential Solutions Response

3y

Your kind words mean the world to us. We strive to provide excellent experiences to all of our employees, and we're glad we were able to meet your expectations.

5.0

Jan 24, 2022

From Contract to Full Time Employee

Recruiter

Recommend

CEO approval

Business Outlook

Pros

The company celebrates each employee's achievement and recognizes efforts made by each individual.

Cons

None that has been observes so far.

Full Potential Solutions Response

3y

We are glad to hear you had a satisfactory experience with our company. We will keep working hard to improve every day.

4.0

Jan 22, 2022

Feedback

Manager

Recommend

CEO approval

Business Outlook

Pros

Good salary and nice work place.

Cons

BPO Management side sucks. They are power tripper and doesn't know how to assist and collaborate correctly.

Full Potential Solutions Response

3y

Thank you for sharing your thoughts with us. We understand that we may not have met all your expectations, but we're committed to doing better in the future.

Viewing 343 - 345 of 427 Reviews

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