Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

86% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Competitive Salaries: The company offers attractive compensation packages, aligning with industry standards and enhancing job satisfaction and performance." ((in 28 reviews)); "Pay is good and rating is good" ((in 19 reviews)); "Good Compensation and Good Workplace" ((in 17 reviews)); "Great culture" ((in 16 reviews)); "Great people ." ((in 13 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 15 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 8 reviews)); "Awful training" ((in 6 reviews)); "People are being scammed taking this job due to no job security and suspending or removing the people is their main goal." ((in 5 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

86% would recommend to a friend

(427 total reviews)

Steve Kezirian

92% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

4.0

Apr 20, 2022

Like any BPO Industries

Team manager

Recommend

CEO approval

Business Outlook

Pros

Fast Hiring Application and accommodating recruitment team

Cons

Slow response for HR's concerns

Full Potential Solutions Response

3y

Thank you for your opinion. Your suggestions help us to follow up on the departments' processes, give prompt solutions and improve.

5.0

Apr 5, 2022

Challenging but fulfilling

Business development manager

Recommend

CEO approval

Business Outlook

Pros

You have a great opportunity of maximizing your potential and earn more.

Cons

None as of the moment

Full Potential Solutions Response

3y

Thank you for your kind words. We're glad to have exceeded your expectations and hope to continue to do so in the future.

3.0

Mar 10, 2022

People-Centric Company; Few Management Issues

Team manager

Recommend

CEO approval

Business Outlook

Pros

People-First Company Potentially Permanent WFH Set-up

Cons

Internal Job Postings for higher positions are mostly for formality - The senior leadership has already chosen their "bet" or favorites even before the application started. Post-shift leadership meetings take more than 2 hours all the time. And the director doesn't seem to care.

Full Potential Solutions Response

3y

We take all feedback seriously. The way leaders manage their teams; how they communicate their processes and learning methodologies are important to us; as a company grows as the employees are empowered and reach their highest potential, we strongly believe in training all teams and following up on processes.

Viewing 397 - 399 of 427 Reviews

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