Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

86% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Competitive Salaries: The company offers attractive compensation packages, aligning with industry standards and enhancing job satisfaction and performance." ((in 28 reviews)); "Pay is good and rating is good" ((in 19 reviews)); "Good Compensation and Good Workplace" ((in 17 reviews)); "Great culture" ((in 16 reviews)); "Great people ." ((in 13 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 15 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 8 reviews)); "Awful training" ((in 6 reviews)); "People are being scammed taking this job due to no job security and suspending or removing the people is their main goal." ((in 5 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

86% would recommend to a friend

(427 total reviews)

Steve Kezirian

92% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

5.0

Feb 4, 2022

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is good work-life balance

Cons

Has mostly graveyard shift due to US clients

Full Potential Solutions Response

3y

Thank you for your feedback. We always appreciate hearing from our employees and will consider your comments.

4.0

Jan 25, 2022

Working to do their best

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is no perfect organization and this company acknowledges it through one of their core values - Grace. I get it; the company is growing so the numbers are key. But somehow, leadership always knows when to dial back and go back to the basics, and tries their very best to always put their people first.

Cons

Nothing too glaring. Not really a con but it will always help to keep the company values at top of mind in every action and interaction so that the culture isn’t lost in the growth.

Full Potential Solutions Response

3y

Thank you for taking the time to share your feedback with us. We appreciate your honest comments, and we believe in the capacity of our team and how far we can go to achieve our goals.

5.0

Jan 24, 2022

Thriving to be No. 1 Employer in PH

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best reason to work for with FPS is the culture and people in it. We have here career opportunities and compensation alignment along with it. Only few BPOs recognize the human need together with the goal of being a good business partner for their clients, and so far I can say they are really working on being the best employer.

Cons

We can say we have a lot to improve on, and we are really working smart on it

Full Potential Solutions Response

3y

Your kind words mean the world to us. We strive to provide excellent experiences to all of our employees, and we're glad we were able to meet your expectations.

Viewing 400 - 402 of 427 Reviews

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