Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

86% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary is good." ((in 30 reviews)); "They treat their workers fairly and the pay is decent." ((in 18 reviews)); "Great culture and people I work with." ((in 16 reviews)); "Income and experience are some good benefits" ((in 15 reviews)); "Great people ." ((in 12 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 15 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 8 reviews)); "Awful training" ((in 6 reviews)); "People are being scammed taking this job due to no job security and suspending or removing the people is their main goal." ((in 5 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

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Full Potential Solutions

Full Potential Solutions reviews

4.2

86% would recommend to a friend

(427 total reviews)

Steve Kezirian

92% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.3

Compensation and benefits

4.2

Culture & values

4.1

Work/Life balance

4.1

Senior management

4.1

Career opportunities

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

4.0

Apr 5, 2024

Company Review

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

They care for their employee and the environment is healthy.

Cons

The company's location is not convenient and so they could've offered work from home set up especially for working Moms.

Full Potential Solutions Response

Thank you for your feedback! We appreciate your suggestions and will consider them as we strive to improve our workplace.

5.0

Apr 2, 2024

Good

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

It was a good place to work, overall. The pay was equitable and the trainning solid. We were always updated and given latest pertinent information thru briefings nearly daily.

Cons

FPS is a Call Center, as suchthe clients come and go, so in my 6 years with the company, I switched 4 positions

Full Potential Solutions Response

We're glad you found your time here positive, and we appreciate your feedback. We'll continue to strive for stability and growth opportunities for our employees.

3.0

Apr 2, 2024

NEEDS MORE IMPROVEMENT

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

night differential, overtime pay and holiday pay

Cons

frequent schedule adjustment in a matter of days.

Full Potential Solutions Response

We value your acknowledgment of the benefits. Your feedback will be taken into consideration for improvement. Thank you for sharing your thoughts with us.

Viewing 52 - 54 of 427 Reviews

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Company Review

Good

NEEDS MORE IMPROVEMENT

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