Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

85% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary competitive & Good work ethic for the leaders" ((in 29 reviews)); "Pay is good and rating is good" ((in 24 reviews)); "Great culture and people I work with." ((in 17 reviews)); "Income and experience are some good benefits" ((in 15 reviews)); "Good Compensation and Good Workplace" ((in 15 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 16 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 7 reviews)); "Awful training" ((in 6 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

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Full Potential Solutions

Full Potential Solutions reviews

4.2

85% would recommend to a friend

(427 total reviews)

Steve Kezirian

91% approve of CEO

78% positive business outlook

Ratings by category

4.3

Compensation and benefits

4.2

Culture & values

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Career opportunities

4.0

Senior management

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

427 reviews

4.0

Apr 4, 2024

Good Workplace.

Chat support agent

Recommend

CEO approval

Business Outlook

Pros

Definitely the compensation and benefits.

Cons

Miscommunication between departments. Abrupt schedule changes. Lack of entertainment activity.

Full Potential Solutions Response

Thanks for sharing your thoughts. We appreciate your positive feedback on our compensation and benefits. We're committed to addressing any challenges and enhancing communication across departments.

4.0

Apr 4, 2024

Good but could be better

Chat support

Recommend

CEO approval

Business Outlook

Pros

Benefits applies first day of work, HR responsive to queries,

Cons

There is very limited room for vertical growth, no annual pay increase

Full Potential Solutions Response

Thank you for sharing your feedback. We appreciate your positive comments about our benefits and HR responsiveness. We'll continue to assess and improve our offerings to ensure a positive experience for all our employees.

4.0

Apr 4, 2024

Experience with FPS for almost 2 years of stint

Technical chat support

Recommend

CEO approval

Business Outlook

Pros

One of the best reason to work with FPS is the salary. FPS provides premium compensation for its employees without any delay. They oftern asks feedback from its employees when it comes to the betterment of the engagement of its organization .

Cons

I cannot think of downside on this company, but maybe some of the TLs in the organization, or may be supports are taking advantage of its position by being demanding to its agent to the point that it is giving the agents so much pressure and toxicity in the workplace.

Full Potential Solutions Response

Your insights are valued as we continuously strive to enhance our workplace environment. Thank you for sharing your thoughts with us!

Viewing 136 - 138 of 427 Reviews

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Jobs at Full Potential Solutions

Loss Mitigation Specialist

Team Manager | Insurance Sales

Conversational AI Designer

United States

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Full Potential Solutions

Full Potential Solutions reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good Workplace.

Good but could be better

Experience with FPS for almost 2 years of stint

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