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      Full Potential Solutions

      Engaged Employer

      Full Potential Solutions reviews

      4.2

      85% would recommend to a friend

      (154 total reviews)

      Steve Kezirian

      91% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Compensation and benefits

      4.2

      Culture & values

      4.2

      Diversity & inclusion

      4.1

      Work/Life balance

      4.1

      Career opportunities

      4.0

      Senior management

      Ratings by demographic groups

      Reviews by job title

      154 reviews

      Reviews about "Compensation"

      Return to all reviews
      5.0
      Sep 30, 2020

      Great place

      Retention representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The CEO is for his people. He is very personable. He wants his people to be successful. I have worked in many call centers and so far this is the best. The pay is great. People are super nice.

      Cons

      I have no cons so far

      4.0
      Jun 25, 2019

      A good place to work

      Inside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      They treat their workers fairly and the pay is decent.

      Cons

      I've heard that working for the Sprint retentions department is tough, but the employees working with other clients all seem satisfied.

      avatar
      Full Potential Solutions Response
      6y
      We truly appreciate your feedback! Our priority right now is to be a "Best Place to Work" so expect more improvement in employee engagement, processes, and communication from the People and Culture Team. Thank you and Thrive on!
      3.0
      Jun 20, 2019

      Ok company to work for

      Retention specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      A paycheck that's consistent. Daily Pay as to where you get paid for the day you worked. 4 day work week shifts available

      Cons

      Micro managing No room for growth Bonus structure works against you

      avatar
      Full Potential Solutions Response
      6y
      Taking the time to share your feedback is very much appreciated. We have received input that the bonus plan for our retention work is not understood by everyone and have taken steps to ensure proper communication and tools to assist with this. We are a performance driven company, which is why we have an uncapped bonus plan. We want our employees to make more money as they become acclimated on the program, because this means FPS is making money. If you are not getting the answers you need in this area, please do not hesitate to go to your Manager and/or Director. I am also always available!
      Viewing 139 - 141 of 154 Reviews
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      ReviewsFull Potential Solutions reviews

      Glassdoor has 441 Full Potential Solutions reviews submitted anonymously by Full Potential Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Full Potential Solutions is right for you.