Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

86% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Competitive Salaries: The company offers attractive compensation packages, aligning with industry standards and enhancing job satisfaction and performance." ((in 28 reviews)); "Pay is good and rating is good" ((in 24 reviews)); "Everyone is so nice and being able to work from home during this pandemic is a plus." ((in 16 reviews)); "Great culture" ((in 15 reviews)); "Compensation is good." ((in 15 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Bad management, No growth, power tripping" ((in 15 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 7 reviews)); "People are being scammed taking this job due to no job security and suspending or removing the people is their main goal." ((in 5 reviews)); "Senior leadership trying to save a buck are taking their business outside the US." ((in 5 reviews)); "Awful training" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

86% would recommend to a friend

(427 total reviews)

Steve Kezirian

92% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

4.0

Mar 18, 2025

Good startup for learning

Scrum master/agile coach

Recommend

CEO approval

Business Outlook

Pros

- Early employee - Helped shaped culture & process - Saw the company grow from 10 employees to ~50 in an years time - Good learning opportunity

Cons

- Pivots - org was still trying to figure out its path to profitability

Full Potential Solutions Response

1y

Thank you for your feedback and for being part of FPS’s growth journey. We value your insights as we continue to build a people-first culture focused on purpose and values.

2.0

Mar 17, 2025

Toxic Leadership and Limited Career Growth

Business development representative (bdr)

Recommend

CEO approval

Business Outlook

Pros

-Gained some valuable experience in the role.

Cons

-Supervisors create a negative work environment, often speaking poorly about employees in internal communications, which fosters distrust. -Coaching sessions with supervisors aren’t particularly helpful—“action plans” are given out, but they mostly involve basic common sense rather than real guidance or support. -The account’s growth seems to be driven by the agents, not the supervisors, raising questions about leadership effectiveness. -Career advancement is based on personal connections rather than performance or merit. -The company culture does not encourage professional development or long-term success.

Full Potential Solutions Response

1y

Thank you for your feedback. At FPS, we truly value input from our team as we continue to grow and strengthen our people-first culture.

3.0

Mar 12, 2025

Decent, Typical Call Center Job

Bilingual customer service representative

Recommend

CEO approval

Business Outlook

Pros

Got me through the pandemic, staff was fully remote at the time. Typical call center job.

Cons

Later evening hours for some shifts, time spent on bathroom breaks etc. monitored. Having to deal with rude customers.

Full Potential Solutions Response

1y

Thank you for your feedback! We're glad FPS could provide stability during a challenging time. We thrive on a people-first culture and are always working to create a supportive and respectful environment for our teams.

Viewing 25 - 27 of 427 Reviews

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Jobs at Full Potential Solutions

Insurance Outbound Sales Agent (Remote - Georgia)

Insurance Outbound Sales Agent (Remote - Florida )

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Texas

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Team Manager | Insurance Sales

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