Funko reviews

2.9

39% would recommend to a friend

(287 total reviews)

Mike Lunsford

54% approve of CEO

24% positive business outlook

Funko has an employee rating of 2.9 out of 5 stars, based on 287 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Funko employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

287 reviews
3.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Cool items at the warehouse

Cons

Unreliable work hours for me

1.0
May 11, 2023

Funk-oh no

Recommend
CEO approval
Business Outlook

Pros

- The product is unique and "exclusive", one of the only reasons why people still shop at this store. - Pay is decent for work you're doing, stocking is arguably one of the easiest parts of the job, depending on who you ask. -The space is nice! Perks like being in the store, having a gym and lounge area, café in the building. -There is a 1 in a million chance that you can advance up in the company, and that's better than a lot of other companies I can speak about. This is really where the pros end though.

Cons

- Culture: I believe the best way to phrase this is "Not all Pops are created equal", and Funko clearly represents the same mindset with their employees. Funko likes the term "Funko Fast" and that because this company is used to pushing people to their limits, forcing time crunches, excessive work; and even though I love a good hustle, it will never be rewarding at this company to work hard. Nobody above me in my time working there actually recognized me for my hard work. It's all about the sale here, and if you're not making enough money for the store, all that's met is disappointment. - People : After the grand labor cut of 2023, maybe the people you work with will be different, but it is clear that this company does not care about you if you are at the bottom of the totem pole. I personally have seen the founders of Funko on multiple occasions cross through the store and they do not say hi, they barely even look at you, you as an employee are not worth their time of day to talk to for 10 seconds. Even other department directors/managers aren't too cordial, they tend to just fend for themselves rather than lift up their team. - Everything Else: Honestly, if you are pro-environment, this job makes you a little sad. Selling "Vinyl Figures" really means that you are selling product that isn't compostable/recyclable/reusable. The company is creating so much landfill that they had to use a tax write-off for it just so they wouldn't lose any more money than they already did moving the warehouses. Again, like most companies, its all about the money for them. In addition, lets talk about the fanbase. Now there are plenty of Funatics out there who simply love this company, and if I didn't work here, I'd agree. Nowadays the customer base is primarily your average reseller which has been Funko's bread and butter since the store opened. These resellers are looking for items that will sell for way higher online than what we charge in store. Most pops range from $12-$25, but if you look online for some godforsaken reason people mark it up to almost 10x the value depending on the item. It truly depends on the item, but if you asked any of these regulars they could give you an idea. These customers are geniuses, and they've created a buisness model for themselves that obviously works because most people cant come to Funko every day, but in my opinion they RUIN the experience for most other first-time customers that have no idea what's going on and why there are lines out the door before the store opens. It's not because the store is popular, its because these people are basically "going to work", making more money off of your retail job and berating you about the perfect box so they can get the most out of their own sale. To be fair, I've been here long enough and I know a good chunk of the regulars at the store, but some of them will follow you to the ends of the earth all the way to Mordor just to get their Pop, and they will go absolutely insane for their precious little figure. Imagine working in an environment where a plastic figure is worth more than your personal space or boundaries, that's Funko. Very minor - I'm all for no cash in stores, but it's insane that Funko doesn't do gift cards considering they've been a cashless store since the pandemic. Imagine your child comes into the store and can't buy anything because they don't accept cash, and have no options to actually pay for it themselves because they only accept card. And they wonder why the stores aren't making sales like they used to......

1.0
Apr 21, 2023

Buyer beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will meet all walks of life. the friends you meet will forever be apart of your life.

Cons

There are so many it's hard to list them all. Starting with if your a woman, don't expect to grow with the company. There are a few that do, but it's pretty rare. Lots of back rooms shady deals especially if you are trying to change things for the better. Bonuses are based on how much brown nosing you do. Same with raises. Begging for the same raise as everyone else company wide got for cost of living only to be told that because of that you don't get a merit wage increase. You have 1 group that somehow screws everything up. But the leader is the first to throw everyone under the bus to save her own butt. Company knew the move was a bad idea. Did it anyway. To discourage hourly workers from Washington going they offered almost nothing by means of relocation packages. The gap of 16k between each level is insane. Especially since most of the houly workers had families and the higher ones did not. Hire roles from outside the company when the more qualified person is already there. Then demand that person train the new person that is their supervisor. You will be expected to train multiple people but you aren't a supervisor. They claim to be a family company but when disaster or emergency strikes your family no one even calls or emails to check on you or your family. It's sad because I loved working for this company and didn't want to leave. But the mentality that if your a headstrong or intelligent woman you will get no where just wasn't for me anymore.

Viewing 91 - 93 of 287 Reviews

Glassdoor has 322 Funko reviews submitted anonymously by Funko employees. Read employee reviews and ratings on Glassdoor to decide if Funko is right for you.