Bloated sales team for the amount of inbound lead generation, nonprofit tech as a whole is in a steady decline so outbound opps are difficult, 2nd round of layoffs in less than a year (laid off 2 AEs and HR team members in Jan 2023, laid off 4 more AEs in Sept 2023), you couldn't step away from your desk for fear of getting a Slack message and not responding within minutes (people were formally reprimanded for not responding in a "timely manner" and managers relied on senior leadership to reprimand) Product is difficult to sell in the space currently- there is an oversaturated market, product is fairly expensive for it needing to rely heavily on a crm to properly function for any fundraising team, lead distribution was said to be round robin but some reps were given higher profile leads regardless
