Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Student and Part Timers" ((in 24 reviews)); "Work from home is the best" ((in 12 reviews)); "You get to work with some good managers on floor." ((in 11 reviews)); "Supervisors were nice and willing to help (at least on the campaign I was working)" ((in 11 reviews)); "Good colleagues, no more pros" ((in 9 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 48 reviews)); "Has an account with low salary even though it's international." ((in 43 reviews)); "Low pay and sometimes delayed" ((in 24 reviews)); "They just recently had us go through 4 weeks of training, told us we'd be in training for one more week due to low call volume." ((in 8 reviews)); "Little much pressure and irresponsible hr's" ((in 7 reviews))

What are employees saying about Fusion BPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO layoffs and their outlook for job security at Fusion BPO in 2026.

What are the top reviewed Fusion BPO locations?

Spindale , Boca Raton , Draper , Los Angeles , Miami , Lehi , Salt Lake City , Houston , Canton , Bridgeport , Boynton Beach , Delray Beach , Brandon , Atlanta

Skip to content Skip to footer

Notifications

Fusion BPO

Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Ratings by category

2.6

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.4

Diversity & inclusion

2.4

Work/Life balance

2.3

Senior management

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

556 reviews

1.0

Jun 5, 2017

Call Center Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Always meeting new people and no standing.

Cons

too many changes unorganized low pay for last min changes crazy hours no employee appreciation short breaks too many rules favoritism the list goes on...

2.0

May 31, 2017

Average Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work for students as a part time, get in get out

Cons

Terrible management, very low salary. No incentives.

4.0

Apr 18, 2017

Good Place to work at!

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

I was working here part time, while I was still at school. The work culture here is excellent. The employees and the management are both friendly and professional. The workspace and facilities provided to employees are so much better than many other call centers. It also helps you get better at computer troubleshooting and many other computer skills.The management is usually flexible with schedule for part timers and they also allow you to exchange shift with employees, in case you can't make it. I would totally recommend this place for someone looking for a job.

Cons

Part time schedules are sometimes messed up, despite informing an unavailability. However, you can still talk to colleagues and exchange shifts with someone who is willing.

Viewing 529 - 531 of 556 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at Fusion BPO

Healthcare Customer Service Associate – Spindale, North Carolina

Healthcare Customer Service Representative

Emergency Care Representative – Customer Service – Spindale, North Carolina

Spindale, NC

View job

Inbound Call Center Representative

Customer Service Agent – Telecom – Boca Raton, Florida