Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Student and Part Timers" ((in 25 reviews)); "good work environment" ((in 11 reviews)); "You get to work with some good managers on floor." ((in 10 reviews)); "Good working environment and all" ((in 10 reviews)); "flexible schedule specially for students" ((in 10 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 48 reviews)); "Has an account with low salary even though it's international." ((in 38 reviews)); "Low pay and sometimes delayed" ((in 24 reviews)); "Cheap, unprofessional, no benefits." ((in 7 reviews)); "They just recently had us go through 4 weeks of training, told us we'd be in training for one more week due to low call volume." ((in 6 reviews))

What are employees saying about Fusion BPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO layoffs and their outlook for job security at Fusion BPO in 2026.

What are the top reviewed Fusion BPO locations?

Spindale , Boca Raton , Draper , Los Angeles , Miami , Lehi , Salt Lake City , Houston , Canton , Bridgeport , Boynton Beach , Delray Beach , Brandon , Atlanta

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Fusion BPO

Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Ratings by category

2.6

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.4

Diversity & inclusion

2.4

Work/Life balance

2.3

Senior management

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

556 reviews

1.0

Dec 18, 2017

Horrible Experience

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

free food from client - only good thing

Cons

everything. starting from management. the management is racist, biased and very unhelpful

4.0

Nov 24, 2017

If you are looking for a part time job while studying, this is the place to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

flexible hours, relaxed hourly job, English call center,

Cons

favoritism, no increase in pay yearly

5.0

Oct 22, 2017

tech support

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great place to work no work pressure cool and friendly environment

Cons

sometimes wrongly scheduled for the work or will be requested for the work

Viewing 541 - 543 of 556 Reviews

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Jobs at Fusion BPO

Healthcare Customer Service Associate – Spindale, North Carolina

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Emergency Care Representative – Customer Service – Spindale, North Carolina

Spindale, NC

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