Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Student and Part Timers" ((in 25 reviews)); "good work environment" ((in 11 reviews)); "You get to work with some good managers on floor." ((in 10 reviews)); "Good working environment and all" ((in 10 reviews)); "flexible schedule specially for students" ((in 10 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 48 reviews)); "Has an account with low salary even though it's international." ((in 38 reviews)); "Low pay and sometimes delayed" ((in 24 reviews)); "Cheap, unprofessional, no benefits." ((in 7 reviews)); "They just recently had us go through 4 weeks of training, told us we'd be in training for one more week due to low call volume." ((in 6 reviews))

What are employees saying about Fusion BPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO layoffs and their outlook for job security at Fusion BPO in 2026.

What are the top reviewed Fusion BPO locations?

Spindale , Boca Raton , Draper , Los Angeles , Miami , Lehi , Salt Lake City , Houston , Canton , Bridgeport , Boynton Beach , Delray Beach , Brandon , Atlanta

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Fusion BPO

Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (556 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

556 reviews

3.0

Apr 9, 2026

Nice Place

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible Hours for Part Timers

Cons

Short Breaks must be asked

4.0

Apr 8, 2026

Good Company

Customer service

Recommend

CEO approval

Business Outlook

Pros

Provide better training, good staff, TL, manager.

Cons

Office place is boring, systems are not good.

1.0

Jan 28, 2026

Worst ever company i worked

Quality analyst

Recommend

CEO approval

Business Outlook

Pros

They will remove the employees whenever they wish and don't even care for the employee jobs for their own needs by the name of process wramp down

Cons

Worst management from Kolkata ....

Viewing 7 - 9 of 556 Reviews

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Jobs at Fusion BPO

Healthcare Customer Service Associate – Spindale, North Carolina

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Emergency Care Representative – Customer Service – Spindale, North Carolina

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Customer Service Agent – Telecom – Boca Raton, Florida