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Fusion Connect

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Fusion Connect reviews

2.9

34% would recommend to a friend

(191 total reviews)

William Wignall

53% approve of CEO

33% positive business outlook

Fusion Connect has an employee rating of 2.9 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion Connect employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

191 reviews
1.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

You get something resembling compensation. Many work remotely. Dress code is lax. Stable despite being in bankruptcy.

Cons

The entire company is the CEO's personal toy and there is neither direction nor feedback from senior management. This leaves middle managers and line workers scrambling to look busy and justify their existence, but it's really all quite pointless since the continuity of the company has exactly nothing to do with performance (Google for "FSNNQ" and click "Max" if you don't understand). So what does all this mean? Simply put, it means nothing you do here matters. Good job, bad job, no job. Having tested all levels of effort, the conclusion is they produce the same net result: nothing. Whatever passion you bring to Fusion will slowly wither away and you will become an empty shell wondering where the years have gone. There are really only three types of employee here: those without other options, those without any self-respect, and those not bright enough to fully appreciate their situation. Many employees are perpetually tied up with status/prioritization calls. Sadly, the organizers don't fully grasp the irony of how this implies some sort of coherent goal being moved towards (there isn't). Also, priorities change randomly and in self-contradictory ways, so it's not clear why anyone bothers. More "fun" facts: * HR is just for show and will simply defer to the manager of the department (in a dispute you automatically lose) * titles/promotions/responsibilities given out arbitrarily and can be taken back without notice or explanation * no real chain of command: my boss inserted another layer between them and myself, but then not only went around this middle boss to me directly, but also to my subordinates...all this without coordinating with anyone * systems/policies of all acquired companies are not integrated and nobody is qualified for the task * gratuitous (ab)use of the royal "we" and "the business" suggests pathological aversion to personal responsibility

1.0
Jan 15, 2025

"Pool leaking water faster than it can fill"

Recommend
CEO approval
Business Outlook

Pros

Most positions are fully remote.

Cons

Company will be sold in less than 12 months. Most of the employees have barely seen a computer let alone touch one and have zero interest in learning basic skills. Executive leadership stuck their head in the sand years ago and now can't figure out why they've had over 5 rounds of layoffs. The new CEO likes to talk in flowery complicated analogies and gets irrationally angry when someone asks a question. Recruiter struts around like she's about to float away with how full of hot air she is. Horrendously toxic environment with grandfathered employees who enjoy crying age discrimination when they are their own mountain. Wondering about DEI efforts? There are none and executive leadership actively works to deny any efforts made to promote cohesion in the workforce. Under 40? Might as well keep going. With most employees being over 40 and feeling invincible citing age discrimination protection; you'll never be given an opportunity to demonstrate your competency, skills, experience, or ideas because "you can't possibly know more" than them as they've been working at the same (failing) company for the past 15+ years with no success to show for it. The market has evolved and left whatever "Fusion connected" this company to the rest of the industry has since died and broken off.

2.0
Oct 8, 2024

Self-Starters Needed

Recommend
CEO approval
Business Outlook

Pros

Competitive Salary Some Good People Fully Remote

Cons

Top heavy, org chart all over the place No clear objectives/goals, no established on-boarding processes Micromanagement from upper management Tech stack all over the place Financial waste everywhere Business is "in the red", constant pivoting to chase financial stability

Viewing 4 - 6 of 191 Reviews

Glassdoor has 201 Fusion Connect reviews submitted anonymously by Fusion Connect employees. Read employee reviews and ratings on Glassdoor to decide if Fusion Connect is right for you.