Future reviews

3.2

44% would recommend to a friend

(713 total reviews)

Kevin Li Ying

60% approve of CEO

36% positive business outlook

Future has an employee rating of 3.2 out of 5 stars, based on 713 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Future employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

713 reviews
1.0
Oct 19, 2022

Stay far away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a good job right out of college but not if you have any experience

Cons

~ For starters, they're offering a 4% cost of living increase when inflation is at 8-9%, all while announcing they're acquiring a new company. ~ CEO gets pissed when you raise any level of constructive criticism ~ Health care is subpar ~ Minimal opportunities for professional growth Bottom line: If your company is acquired by Future, RUN. The only thing they do worse than regular management is acquisitions. High turnover is for a reason!

avatar
Future Response
3y
Thank you for sharing your feedback with us. We're sorry to hear you don't feel the pay review was adequate. Over the last few years we've given all colleagues an annual pay rise that, on average, has been in-line with inflation. We understand the cost of living has experienced an extreme rise, which is why we brought our pay review forward several months to help people cope earlier. Career progression and development is something we're currently working on, if you have suggestions on opportunities you'd like to see please feel free to get in touch with us directly.
3.0
Jun 24, 2022
Recommend
CEO approval
Business Outlook

Pros

The Future US Union was the best thing about this job. The pay was decent for employees in the union. The writers and editors are knowledgable and talented, and some of the best in their fields. It's a good place for entry-level writers to gain experience. There's a generous profit-pool bonus at the end of the year. There is flexibility to work from home.

Cons

The editorial staff is given impossible publishing and traffic targets. It's disheartening to be told month after month, year after year, that your team is not doing enough — especially when everyone is constantly putting in overtime in an effort to achieve impossible goals. Teams are severely understaffed. Burnout is rampant and morale is low. Writers and editors are churning out sub-par content, sacrificing quality for quantity, and occasionally even publishing plagiarism. What used to be a top-notch newsroom is now more of a content mill, and it's full of wasted talent. There's a lot of employee turnover. Future is losing a lot of its best talent in editorial, and their positions are being filled with underqualified candidates who are almost exclusively located in the UK. That's likely because they can underpay our colleagues in the UK, where the staff are not unionized. In many instances, writers in the UK are paid about half what their American counterparts make. According to Press Gazette, in 2021 "Future recorded one of the lowest median employee pay packages at £36,775, while also recording one of the highest chief executive pay packages in the country." Annual raises are not guaranteed for non-union members and certainly do not account for inflation. There are no performance reviews, so it can be difficult to make the case for a raise or promotion.

avatar
Future Response
3y
Hi there, Thanks very much for your detailed review, and we're sorry to hear that your area feels under-staffed. We know that publications shift towards a more digital-focused mindset the amount of content tends to increase, but we believe that that should never be at the expense of quality. We truly believe in providing the best quality content and information to our audiences and that's why we spend time and investment in recruiting the best journalists around. Whilst our business can feel 'round-the-clock' due to the international locations we inhabit, we feel deeply that employees feeling tired should take a break, which is why the unlimited paid holiday policy is so important to us. If you are concerned about the quality of editorial production or wellbeing of colleagues in your area please do contact us directly at ThePeopleTeam@futurenet.com and we can continue to explore the challenges in your part of the business. In case it helps to clarify the process on pay-rises all colleagues have received an annual pay rise over the past few years which on average has been in-line with inflation. 'Exceptional' pay rises are provided on a monthly basis to colleagues where it is deserved to reflect progression on an individual level. If you believe you should be considered for an individual pay rise and would like to expand the discussion beyond your direct line manager please contact us in the People team at ThePeopleTeam@futurenet.com and we can help to support the discussion.
1.0
Jul 9, 2020

Future does not value employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Individual employees are extremely talented and smart. Personally accomplished very creative work on a very limited budget. Week off between Christmas and New Year's is nice. Free bagel on Fridays.

Cons

Regularly pushing a "people are our priority" message to staff and then laying off entire departments at the slightest threat of losing a few dollars is not a good look. NYC office is a loud open-plan hive, akin to a school lunchroom. Workers trying to get anything done need to wear headphones, some even walk around the office with them on. There are exactly two phone booths in which you can take a private call; they are always occupied. The overcrowding comes from Future buying other companies then cramming them into a space too small even for the amount of people already there. To "fix" this, they shuffle employees around the office every few weeks and then abruptly eliminate positions. Management asks for input in the form of surveys yet doesn't actually take that in, so they still make very poor decisions. Only later after the decision is implemented do they realize it was the wrong move and attempt to fix it. Future does not value employees: Pay is less than market rate. Will not consider raises even when presented with a proven case for an increase or salary comparisons. While individuals are talented and go above and beyond, appreciation for that is rarely shown and there is little to no incentive to stay, leading to high turnover. On top of that, there is zero job security even if you're great at what you do. Was told multiple times "if you're not happy here, leave" by managers, HR, and the CEO; not sure what world they're living in where that's the easiest option. Felt belittling and left me wondering how adept they can be at leading others if they're not considering what those less privileged have to deal with.

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Future Response
5y
Our NYC office is a large, frenetic open space with not a lot of room to go an be private or quiet, that much is absolutely true. Headphones are without a doubt your best friend in that space. But to suggest we eliminate positions at random to address noise and chaos is absurd on its face, and I think you know better. It's unfortunate you never felt like the management surveys benefitted you in any way, but the hours that went into observing those reports and creating plans to address the many concerns from our co-workers was very real. And those changes are being implemented even now, while everyone is quarantined. Speaking of, the suggestion that we laid off entire departments because of a slight threat is just plain wrong. Future made some tough decisions to furlough colleagues in departments where it wasn't possible to sustain a business during COVID-19. We've been in the process of returning many of those people to work as time has allowed, and doing so carefully has minimized the impact on all of our staff. Nobody should ever be made to feel belittled at work, and for you to have experienced that was most assuredly not the intent of anyone who talked with you. At the same time, Future does operate at a very specific pace and there's a certain kind of person who thrives in that environment. That in no way means you should have been made to feel like you needed to move on, but hopefully wherever you land next works out.
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