Future reviews

3.2

44% would recommend to a friend

(714 total reviews)

Kevin Li Ying

60% approve of CEO

36% positive business outlook

Future has an employee rating of 3.2 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Future employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

714 reviews
1.0
Mar 21, 2017

Avoid working here!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual work attire, working from home and you aren't be penalised for being 5 minutes late. The work environment is mostly good due to working colleagues on the same level being a decent lot in my experience of several years, even with business slowly cracking around me.

Cons

Future is intent on reducing teams to breaking point whereby some critical employees are laid off and their responsibilities passed onto others who have no understanding or training of those responsibilities. And I don't mean minor roles, these are roles which functioned flawlessly and brought financial benefits, which can no longer be properly handled (or done at all) after the layoffs. Culling staff is a yearly event, starting in November. It's become the normality for a number of years. I've seen colleagues go into consultation days before Christmas for the past two years. To save money Future aims looks to fill jobs with graduates where possible. The cost cutting exercise throughout the business is draining the business of experienced employees. The company has a mission to cut costs to become profitable, it makes less money each year so the answer is keep squeezing the overheads regardless of consequences. It's effectively speeding up it's own decline as it just gets worse at delivering. There's absolutely no career development, training, or support from managers. As an employee of Future you either sink or swim. Ask a manager for help/advice on an assigned task from them and you often get nothing back, they simply don't fundamentally manage; they may not have the answer so avoid any response. I've experienced this face-to-face with my manager many times, and my emails ignored. I could go on for hours here, but I think I've made my point. I'm not a bitter ex-employee I'm glad to be made redundant and receive compensation. I was offered an opportunity to apply for another role but refused, it's just not worth spending so much of my working life swimming in these toxic conditions, 15+ years is quite enough. I feel sad for my friends at Future who remain in the circumstances I've escaped. If you plan to work for Future, know the above. You'll find this out for yourself once you've passed the honeymoon period of the shiny new job.

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Future Response
8y
Thank you for posting feedback, since you are an ex-employee we are sorry you experienced tough situations. We always try to make sure our employees have the freedom to come with feedback to their line manager and otherwise to their HR-representative. The employees have ensured the success of Future and therefore we try to communicate as much as possible with them. We have gone through financial hardship in years passed and although our headcount did reduce, we hope that those who left the business feel they were treated fairly and understood the reasons for their departures. Working in the ever-changing media market, we must stay ahead of our competitors and being a leader within our market takes a lot of commitment from all of our people. We are very grateful of our teams because of their flexibility and passion for the company, without their skills and expertise we wouldn't be where we are now. With our increasing amount of internal comms, we communicate our positive but also more difficult changes so our staff are aware of what is happening within the company. Our main driver for this is to create stability for our staff and a sense of transparency. We are proud of our brands and the people who are a part of those brands. We also need to keep our focus forward and ensure we retain our talented people in the business to help us get there.
1.0
Jul 29, 2022
Recommend
CEO approval
Business Outlook

Pros

The pro of this company , was all the amazing people that have now left.

Cons

Everything : 1. You will not work, you will be slave driven every day without fail. 2. You will meet amazing people, and the next day they will disappear. This company has the fastest turnover in the history of uk companies. 3. You will then have to pick up the work of the leavers, because they sneakily do not replace / cannot replace headcount because good employees do not want to work at Future. 4. You will be undervalued, undermined, micromanaged and bullied at every turn. 5. Managers need training desperately. 6. The CEO Zillah micro managers every ounce of the company. She will tell you that you are "helping row the boat", whilst she gets all the benefits on DECK 1 , and you are left sinking in the "boiler room, tossing coals at the fire". 7. HR Department : Does not exist. Rumour has it most of that department have quit. So it is impossible to air opinions on the role /duties / or raise issues because there is no one with any experience to help. 8. You will be expected to work late nights and weekends to keep up with your workload. All of which is unpaid, as editorial deadlines loom. 9. Plagiarism is rife amongst the writers who are pushed to churn out tons of material in a short period of time. 10. Save yourself the bother asking for more money, the salaries do not even hit the std benchmark of the industry. This company has never heard of benchmarking. 11. Someone came up with a harebrained idea to use the "graduate scheme" to replace roles. They are using graduates to fulfil vacancies. 12. If you read any reviews on here that states " collaborative , fast paced " these are fake reviews written by management. To the person who is doing that , stop your fake reviews are obvious. 13. Finally diversity and inclusion does not exist, shocking for a media company that refuses to equally hire people of colour. A walk through the office floors is proof enough.

avatar
Future Response
3y
We appreciate you for sharing your thoughts and allowing us the opportunity to consider your feedback and do what we can to apply it to the business. We're incredibly proud of our brands, content, and teams, and we're sorry that you feel/ felt undervalued and overworked. You're right, we have grown fast, and we're working hard to give everyone a voice, truly listen, and improve as we go. Our growing People team is here and ready to speak with you if ever you're interested in working together on an action plan for improvement in response to your expressed concerns. Thank you again!
2.0
Jun 30, 2022
Recommend
CEO approval
Business Outlook

Pros

tidy, well managed office Some nice people, as you'd expect in a huge company there's a machine for coffee, hot chocolate etc

Cons

Where to start? Future..... for a company called Future, it's odd how many people want to make it their past. Future's last big acquisition was Dennis Publishing. At the time, we were told they wanted to acquire the expertise Dennis had in subscriptions marketing etc. But within a few months, every single senior manager from Dennis had gone (along with some senior editors). I don't know why, but the fact that managers at Future have almost no decision-making power might have been a part of it. Managers get told what to do; then challenged about how they did it. Maybe that is not rewarding work for ambitious, intelligent, creative people. Look at the reviews here, and there are so many complaints about how no one gets to do anything without permission from the highest level; and often they seem scared to ask. Why would that be? Also, for a company called Future, some of its systems are ancient. Almost every week, there is a message from IT about a system disruption. It just makes everything more difficult and grinds you down. At Future, the bottom line is everything. Forget about expenses! If they absolutely have to, they will put you up in a cheap hotel. But if a manager wants to buy their team a drink, it will have to come out of their pocket. That's a bit sad, but what is really frustrating is that they don't invest properly in central services; so rather than pay for enough HR people, or accounts people, they get teams to do as much of their own HR work, invoice processing, etc, on top of their actual job. If you have to get help from HR - or People & Culture as its called - you'll wish you didnt. They barely respond to emails. (Though I see P&C finds time to post responses here, and also - I would guess, from the tone of some of them - to write a fair few bogus positive reviews too.) The CEO likes to say that at Future, decisions get made fast. Yeah, maybe if you have some great money making (or money saving) scheme, it will happen fast. They do have some good departments, who get stuff done. But if you want something to happen that is not about making or saving money, you'll be swimming in treacle. Future is not an evil corporation. People get by; maybe some Wolf of Wall Street types even thrive here. But there is no joy in it. It's mean-spirited and corporate and faceless. The CEO writes upbeat friendly sounding emails to all staff every week, but they give a completely misleading sense of what the day to day reality of working here is like. It's not a nice place to work.

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Future Response
3y
We appreciate you taking the time to share your feedback, thank you. We're sorry to hear you feel Future isn't a nice place to work. We are working hard to understand what can be done better and make improvements, like making it easier to get help from our People Team when you need it. While our success is defined mainly through our growth and commercial outcomes, our people are the ones that make us successful. We hope to hear more from everyone during our upcoming listening sessions, but please get in touch directly if you have more suggestions on how we can do better. We'd love to hear them.
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Glassdoor has 789 Future reviews submitted anonymously by Future employees. Read employee reviews and ratings on Glassdoor to decide if Future is right for you.