Future reviews

3.2

44% would recommend to a friend

(714 total reviews)

Kevin Li Ying

60% approve of CEO

36% positive business outlook

Future has an employee rating of 3.2 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Future employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

714 reviews
1.0
Dec 22, 2022

Accelerate to avoid the Death Star

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pension contribs are competitive. There is a profit pool which is a useful bonus (but like a bonus you can’t rely on it, or use it to get a mortgage etc).

Cons

This company seems to work on the McKinsey model of ruthless cost cutting, and constant restructurings and redundancies are a big part of that. Future behaves as if it’s in perpetual survival mode - no expenses, few benefits, recruitment freezes - though senior management are constantly boasting about how well the firm is doing, and the millions paid to the CEO is proof of that. They say they are unashamedly commercial which means that they take the outdated hard capitalist view that their overriding responsibility is to the shareholders (conveniently senior management are big shareholders). The CEO seems genuinely to believe that she is the only special one - queen bee over thousands of drones, the only one who is really ‘worth it’. which I guess is why she makes megabucks and Future has a long tradition of very low (below market) salaries for everyone else . Zillah is very clever and so of course she knows there is no business without content, but she doesn’t care about it or value it and editorial staff are seen. as just worthless content drones. If you’re young and want a start in sales or another purely commercial team this could be a fun place to work for a year or two. No one else looks to be having a good time. The London office is modern and clean but soulless, loads of brands/departments crammed into big echoing open plan offices, no sense of individual team cultures, or any culture, except the grim ‘We all row the boat’, ask-no-questions, work-until-you-drop and just-be -grateful -you-have-a-job mentality. It doesn’t feel like a creative industry. You could be in an accountancy firm’s office or a call centre. Teams are moved around the place with no notice or consultation. Comms generally are shocking. In cold weather this winter the London office was freezing. People were working in puffa coats, beanies and scarves. But there was no comms about it . Was it a malfunction? Had they turned the heating off to save costs? Did anyone care? No one knows. Looking at past reviews I saw that HR (People and no culture) get quite defensive here when people say the Unlimited PTO is a con and there is no work life balance. But it’s true. Lots of people barely get to take their statutory time off, certainly be flagged if you tried to take more than six weeks though six weeks is normal at lots of firms. But as you have no set leave you can’t be paid out for untaken leave. maternity benefits are way below standard for a media business, and work-life balance is rubbish. If they cared about sustainable workloads, if they were one bit sincere about staff welfare, they’d not have recruitment freezes and redundancies that force already overloaded teams to take on more work. Saying ‘we encourage people to take the time off they need’ is just an insult in the reality of it. Future is not a creative company. It grows through acquisitions and then restructuring the firms it buys, cutting out all the fat - including all the creative and strategic thinkers. It means short term profit gains but it’s not going to lead to long term growth. Future is like the Death Star, patrolling the media universe, invading benignly run planets,slaughtering their leaders and subjugating their people.

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Future Response
3y
Thank you for sharing your thoughts, we do appreciate your feedback. We are proud of all of our talented colleagues and the work they do, which is why we've invested in our people in a big way, including early pay increases and increases in living wages. We're sorry that you feel the unlimited annual leave isn't a benefit, we truly do want everyone to take advantage of being able to take time off and that all colleagues have a healthy work/life balance so we've been working with managers to ensure they manage this effectively within teams. If you'd like to contact us directly we'd be happy to help address any concerns you have.
1.0
Nov 29, 2022

Don’t do it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited annual leave, if you can get it. Although don’t take too much as you will get flagged….

Cons

I can honestly say this is the worst company I have worked for in my whole life. It’s hard to say there is a culture, because there isn’t, but it’s toxic. The work life balance is unsustainable. Redundancies are done on if they like you or not, not off the back of your capability. I have seen it so many times. You are either “in” or not and if you’ve come in via an acquisition and they don’t like your salary, you are out. There are a hell of a lot of suspiciously good reviews on here, which is not surprising as the leadership team have each been asked to get 3 of their staff to do good reviews. I have been told there is an internal tracker with links to each review so they know who has done what! LOL. What a mockery. The place is chaos. The CEO changes reporting lines every 5mins and the back office systems and org charts never catch up. For a company with nearly 3k employees manual org charts do not work. Many of my colleagues who were brilliant ended up taking time off for burn out. It’s funny, the best CRO for a 4billion FTSE 250 company ended up being the CEO’s early thirties brother, what are the chances?

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Future Response
3y
We're sad to hear about your experience working at Future and would like to clarify a few essential points in response to your review. First, we believe wholeheartedly in a healthy work/ life balance. We strongly encourage our colleagues to leverage the Unlimited Vacation benefit as much as possible. Second, as we're constantly growing and looking for new talent to join Future, we indeed do ask our colleagues to leave reviews about their experience on Glassdoor to help showcase what it's like to work here. We don't track them — and with good employee engagement ratings overall, we're not surprised by a fair share of positive reviews making their way to this platform. Third, we are proud of the talented individuals working at Future; our multi-phased interview approach, skills assessment, and unbiased hiring decisions govern our hiring process when appointing someone to a role here. Last, we're proud of our approach to pay. This year put fair, above-average cost of living increases into effect months ahead of the new year, ensuring people take home more pay during a challenging economic time and before the holidays.
1.0
Aug 19, 2020
Recommend
CEO approval
Business Outlook

Pros

On the surface level, the company gives the appearance of being caring, inclusive, concerned with diversity etc. This is not reflected in how it actually operates. It is utterly ruthless in its business operations.

Cons

Beware of the recent positive reviews on here which are mostly written by their HR team, along with their 'comebacks' to criticism in reviews which are delivered in a tone and style that no professional company would ever use. This company fears anything potentially damaging to its share price value and reputation. It knows that it is in a precarious position with the constant seeds of discontent it has sown among staff, present and former. Future is a downmarket publisher whose over inflated stock market value has been driven by an aggressive mergers and acquisition strategy that focuses on short term gains at the expense of the publications and brands it purchases. There is no true value here. The 'growth' is entirely dependent on this continuous spending spree - but what happens when there are no publications left to purchase? Look underneath the hood of this company and you will see there is no revolutionary long-term business plan, no innovative tech and nothing much of substance. The executive team are entirely focused on their bonuses and over inflated remuneration packages. The ‘down to earth’ CEO cashed in 14 million of shares upon purchasing TI Media last year - where she is now quietly laying off hundreds of staff members. In an attempt to create a corporate culture, patronising mantras like 'success matters' and 'we all row the boat ' are drummed into staff. While on track to make a record breaking profit in 2020, this company is quietly gutting its teams. It cares little about content or the people who create it. If you are a professional person with integrity, intelligence, ethics and any semblance of taste - you should avoid Future at all costs. It is not a company that is taken seriously by anyone in media, tech or publishing.

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Future Response
5y
You clearly had some things you wanted to get off your chest. It’s a shame you didn’t bring your concerns to your manager or the People & Culture team when you were here and helped bring about the change you feel is necessary. Let’s tackle some of your points. Yes, Future has made a lot of acquisitions over the last couple of years. In a time where the entire publishing industry is facing troubling times, Future’s strategy of focusing on passionate brands with passionate audiences has rescued many organizations on the brink of cutting many jobs. The pace at which these acquisitions have happened has been incredible, and if we’re all being honest with ourselves a little more chaotic than we were prepared for. But we’ve learned and we’ve grown and the entire organization is constantly better for it. And yes, our leadership are rewarded when the organization is doing well! That’s business. With any big acquisition as well as the unstoppable wheel of progress, comes the realization that the some of the work we are doing has changed and therefore we need to make decisions about roles and structures that aren’t always easy. We have a process in place for identifying possible new positions for these people, but the truth is it’s not always possible to hold onto someone and those people are let go. It’s not a process anyone here enjoys, and every effort is made to ensure alternatives are explored before they are let go. Each person who works within our many brands works tirelessly to serve their audiences, and our backoffice teams have worked tirelessly in 2020 to ensure the other teams are supported in the middle of this global crisis. I’m one of those backoffice folk who doesn’t work in HR and I can vouch for the passion and integrity of my colleagues who genuinely do “all row the boat”. I’m scrolling back through our reviews and I see a whole variety of colleagues from across our business leaving positive and constructive reviews. And I respond in the way Future has empowered me to - with honesty and personality! Good luck with your next endeavor.
Viewing 241 - 243 of 714 Reviews

Glassdoor has 789 Future reviews submitted anonymously by Future employees. Read employee reviews and ratings on Glassdoor to decide if Future is right for you.