Question 1

Is GEICO a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at GEICO have rated their employer with 2.5 out of 5 stars in 1,345 Glassdoor reviews. This is a lower than average score with the overall rating of GEICO employees being 2.7 out of 5 stars. Search open Customer Service (CSR) Jobs at GEICO now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at GEICO.

Question 2

Does GEICO pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at GEICO with 3.3 out of 5 stars based on 1,345 anonymously submitted employee reviews. This is 6.2% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at GEICO.

Question 3

How happy are Customer Service (CSR) professionals working at GEICO?

Accepted Answer

16% of Customer Service (CSR) employees at GEICO would recommend their employer to a friend. This rating has decreased by 22% in the past 12 months. Customer Service (CSR) professionals have also rated GEICO with a 2.5 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.4 rating for culture and values and 2.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at GEICO?

Accepted Answer

Customer Service Representative (1160), Claims Adjuster (724), Auto Damage Adjuster (464), Insurance Agent (319), Sales Representative (303), Supervisor (223), Claims Representative (221), Sales Associate (207), Claims Specialist (178), Insurance Sales Agent (176), Claims Service Representative (170), Customer Service Representative (CSR) (167), Licensed Insurance Agent (132), Claims Supervisor (120), Software Engineer (103)

Question 5

What are the pros of working at GEICO according to real employee reviews?

Accepted Answer

"Great benefits and when you weren't on a call you didn't have to do much" ((in 1619 reviews)); "The pay is good and the bonus structure (if you meet their goal) can be good as well." ((in 1519 reviews)); "Give great training and make sure that you know exactly what you are doing before you get into the job." ((in 478 reviews)); "GEICO has always hired great people and I thoroughly enjoyed working with everyone I did there." ((in 453 reviews)); "Flexible work from home options" ((in 227 reviews))

Question 6

What are the cons of working at GEICO according to real employee reviews?

Accepted Answer

"Poor management and over bearing" ((in 726 reviews)); "There is no work life balance and they don't care about their employees at all." ((in 372 reviews)); "Getting a good supervisor (which there is almost  NO wasy to control) will make or break your career." ((in 278 reviews)); "Upper management do NOT care about you and will make your life miserable." ((in 222 reviews)); "Bad managers ruin the experience" ((in 187 reviews))

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Great colleagues, but management focuses on promotions too much

Good work environment but heavy workload and slow promotions

Quick pay advancement but frequent changes

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