Terrible company, terrible job. don’t work here !
Pros
Pay but it wasn’t worth the stress. I hated waking up every morning and coming into work.
Cons
Micro managed from the top to the bottom. Managers and supervisors push you because they only care about their own goals. They say in training there is so much growth and opportunity for you. It’s all sugar coated because once you get on the floor you use nothing from training. The company is cheap. Low cost provider. They want you to resolve liability because time to resolve is a goal. You need a police report? They tell you not to order it cause it cost money- psssht $15! You resolve liability based on statements when you have no police report or photos of the cars. Phones ring non stop and customers yell at you all the time. Your answer rate isn’t a goal but your supervisor is always pushing you to answer your phone or your teammates “roller” when you has a billion claims to work on. Oh and lunch? Try taking a hour lunch and you come back to 5-10 voicemails because your teammates didn’t answer your calls. Most people don’t even take a lunch. Wanna leave at 430? Guess what? You can’t because you have to return all your voicemails from before 4:30! I would not recommend this job to anyone. Even if you are just getting out of college and think the pay is good. Get a job relative to your degree. Work your way up. Geico is not worth the stress.