GEICO reviews

Oh boy where do I start here There are so many things wrong with this program. First off the company treats its employees like they are children. Additionally, the program was very poorly communicated to what you are expected to do, how long your rotations will be, and why you need to do certain things. The program is also incredibly disorganized as well. When I went in on my start date they had no idea that i was starting that day! I had no badge, no packet, no ability to use a computer or anything else for that matter! When you are in this program you are supposed to be considered an important asset for the company, you think theyd make sure you can even get into the building! Also, for my first several weeks I had 0 instruction on what I was supposed to do! I had no management give me goals or work, or had any training available for me. Finally after I get into a training class room and access to use a computer (after several weeks) I went through my first rotation. This rotation was substantially longer than in needed to be and I failed to see why the time there was important. Everyone in this program has an undergrad degree and a high gpa, learning how to do basic functions and use simple software should not take several weeks. Ultimately, if you are looking for some quick and decent pay GEICO is a good company. If you are looking towards increasing your career and skill set, I recommend looking somewhere else as you pick up very little skills that are useful and in demand outside of this insurance field.

They say they prefer a bachelors degree but they don’t pay you any differently. Not sure why they want someone overqualified for the job. The pay is lower than industry average and they know it and they’re okay with it. They give very unrealistic expectations for upward movement within the company, and of course the politics around actually being promoted. Favoritism over performance. Some of the supervisors are very incompetent. Micromanagement is heavy, sometimes you get told to do things you’ve already done simply because the supervisors are so ready to bark orders and pass down all the heat they get from the managers. Going to the body shops sucks if your territory isn’t the best. Common for body shop guys and even service advisors to buck up at you and exhibit rude and aggressive behavior if you don’t give them what they want. They also give an insane load of work to the adjusters that other companies do not, like settling total losses. (Such a pain) In order to get pay increases, you have to have a certain score, and some of the metrics are not always in your control. They grade based off of how much the estimates are written for, which is very unfair to the adjuster if they have a high end dealership in their territory (the estimates will always be higher because the parts cost more, more expensive labor, etc.) and it’s even more unfair to the customer because the stress of the adjuster trying to meet metrics affects the ability to keep the customers happy. Because of a lot of these things, turnover in this position is ridiculously high. I’ve personally met adjusters from other companies that left geico and have gone to State Farm, Infinity, and Allstate for higher pay, greater advancement opportunities, less stressful work, etc. This job was probably the worst job I’ve ever held due to being overworked and underpaid and I have been 100% happier and less stressed since I left. And I get paid a lot more.