GEICO Claims Management Development Program reviews

- Call center - High call volume with management breathing down the neck of anyone who takes more than 30 seconds between calls - Repetitive work (constantly explaining how insurance works to angry customers) - Emotionally taxing (aside from most callers being mad, you will have calls where someone's loved one is either severely injured or dead) - System management uses to grade adjusters encourages them to cut corners, get customers off the phone quickly (frequently resulting in customers being transferred to a department they don't need to speak to), and not do their jobs. - Nearly impossible to get promoted without doing the shady tactics listed above due to limited availability of higher positions and insane number of people you have to compete with. - Management refuses to make changes even when multiple teams speak up about reoccurring issues adjusters face every day - Micromanagement is extreme, even for teams who have numbers that are nationally recognized

Overtime is needed for me and it is not being offered.