Pros
Worked with great people. Tremendous supervisor and team. Can't say enough good things about the people as individuals.
Cons
So many. I was there for over 8 Years and I left because I am re-locating and going to a competitor. My supervisor has been nothing but supportive for me. However I give a 4 weeks notice and was walked out with only 2 weeks pay because "policies". I was a top performer every year. The company does not care about you as an individual, truly. I do not have the luxury of having a college degree. I have seen so many outside hires with NO insurance experience get hired at a higher salary than myself and get moved in their MDP fast track programs. They don't have to interview for a new position, NOR do they have to have the good numbers. Because they had a HIGH GPA they were fast tracked. The most frustrating thing about this company is that fact. You can be top performer and ALWAYS get overlooked because you weren't "smart" enough. The "core classes" is truly a joke. When you find out what they look for you sit back and ask yourself "when does anyone who is NOT a Director or above use these classes on a daily basis"? Truthfully you may use them once in a year at best. They constantly micro manage you so badly that you start questioning if you really are doing a good job. Thankfully my last supervisor was so GREAT he didn't have to do any of that. The salary is not the best when you find out other places pay you more for less work and the opportunity for remote work. If you tried calling out they make you feel so bad about it that you ultimately have to choose to come in while sick to get everyone else sick over getting paid to stay home and feel better to come back to do your job. If you don't have a college degree they treat you like trash. I've seen many good tenured people either quit, get fired, or force-ably moved into another position so they ultimately choose to retire because they either don't have any required college classes or just haven't adapted to whatever changes were made. How can a credible company take people who worked there for over 20 years and push them to the side for younger people with a GPA that's high? Simple, to cut the salary of that person away to give someone else starting at less money the chance to do a POOR job since they have no experience. It's completely a joke at how it is done. The actual JOB itself (claims handling) can be quite fun and rewarding (I LOVED what I DID as a job) but the moral is so devastating that you start asking yourself why bother coming into work every day? My experience should be more valuable to any company than hiring some kid fresh out of college with a great GPA and no experience and I SHOULDN'T have to be the one training that person who will ultimately be "promoted" to a much higher position than I can ever achieve just because I can't afford college.