Employees are overworked, mistreated and disposable!
Overworked: Ideally most people want to work Mon–Fri with weekends off right? You will have to work weekends (either a Saturday or a Sunday, sometimes both). Whether you’ll work every, every other or 1 out of every 3 weekends will vary, but no one’s immune to working weekends. Currently GEICO’s Macon office forces employees to work 10 HOUR SHIFTS on the weekend (Sales department). When you work a Saturday or Sunday, you get a weekday off (8 hrs) the following week. As for the additional two hours, they break it up; you leave 30 minutes earlier for the rest of the week. How’s that fair? I’m forced work for 10 consecutive hours in one day, but you give me the additional time off in small increments? Not to mention you will rarely get two consecutive days off. If you’re forced to work on a Saturday, & off on Sunday, your 2nd day off will be: Tuesday, Wednesday, or Thursday (never a Monday or Friday).
Abused: GEICO has also tricked employees into working overtime. They claimed that overtime became MANDATORY, & that every employee would have to work a minimum of 2 additional hours per week. They would start by sending emails that would say please sign up for the mandatory over time, if you didn’t volunteer, a supervisor would come to your cubicle and force you to sign up. The number started increasing to a minimum of 5 hours per week. This went on for approximately 4 to 6 months before some employees complained to HR; we later found out that what they were doing was NOT LEGAL.
Mistreated: First time I made GEICO’s Chairman’s club (My results for the year were in the top 10-15%). Every year the CEO visits, & gives an award to each associate that made Chairman's. The ceremony usually lasts a couple hours, and it’s supposed to increase employee morale by giving recognition. The particular date of the ceremony happened to also be my day off (from working the previous weekend). I asked MGMT, if they could switch which day I was off, so that I could attend. I was immediately told No, & if I wanted to attend that I would have to go on my own time. Yet, any employees regularly scheduled to work that day, were still being PAID while attending the ceremony. MGMT was also fully aware that I commuted over 60 miles one way to work, when they told me no. Hearing that was like throwing dirt in my face, I literally could not believe it. Why do you think treating employee's so badly, will motivate them to perform well for your company?
Disposable: The goals are ridiculous & every year they increase, to the point where they’re not even close to being attainable. Employees have approximately 5-7 goals, & each are worth a percentage to give you an overall score between 1 and 5 (1 being the worst, 5 being the best). Being in sales, I had a Sale per hour goal, & I had to confront my supervisor about receiving conflicting results/scores. For Ex: Month 1: I sale 200 policies, & my score would be a 2(below average). Month 2: I only sale 160 policies, yet my score would be 3 (average). No one could explain to me how the result was actually calculated, so how exactly am I expected to improve? If you score at least a 3 on all of your goals for at least 3 months (consecutively), you are eligible for a raise, and a pay grade/scale increase. Yet they won't mention up front that your goals will get harder as your pay grade/scale increases. Once your results/scores start to slip below average (anything below 3) you will get put on a probation period. If your results haven’t improved by the end of probation, they may offer to move you to another department or FIRE you. Yes I did say fire; GEICO likes to state how they NEVER lay off employees. Well this is how they do it folks, they will make your goals unreachable, and if you don't quit from the stress, you can and will be fired. By doing it this way, they don't have to publish in the papers that they had to lay off. I've heard this straight from the horse’s mouth, as well as witnessed this happen to many colleagues.