Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      GEICO

      Engaged Employer

      GEICO reviews

      2.7

      25% would recommend to a friend

      (12,751 total reviews)
      avatar

      Nancy L. Pierce

      50% approve of CEO

      25% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.7

      Career opportunities

      2.5

      Work/Life balance

      2.3

      Culture & values

      2.2

      Senior management

      GEICO has an employee rating of 2.7 out of 5 stars, based on 12,751 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Mar 9, 2014

      YOU HAVE NO IDEA.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, really nice bonus check, excellent training, some supervisors are really nice and knowledgeable, like mine :) (while others are intimidating and unapproachable :(

      Cons

      The work itself sucks. Being yelled at by customers all day and being watched and listened to like a hawk starts to make you lose faith in humanity. Little to no human interaction if you are an agent taking calls. And if you need help from a supervisor, be prepared to walk down rows and rows of desks to find one, ask your question, get the answer, and run back to the phone to break your hold before 3 minutes or it's an error. Maybe all of the supervisors should stop having midday meetings AT THE SAME TIME.

      3.0
      Feb 19, 2014

      Survival of the Fittest

      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you have a high school diploma or a reasonable facsimile this is about the most you can aspire to in career. A job with fantastic benefits, a good base pay scale, and reasonable room for advancement if you can be patient, and make a few sacrifices.

      Cons

      The competitive and results driven culture of the company does not leave room for poor effort. If you are in management, or a phone associate you will be expected to accomplish the work of six to seven people within a standard shift. As a phone associate you can expect to be rated on both surveys, as well as customer callback.

      Viewing 730 - 732 of 12,751 Reviews
      Related searches: GEICO jobs | GEICO salaries | GEICO benefits | GEICO interviews | GEICO conversations
      ReviewsGEICO reviews

      Glassdoor has 13,288 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.