GEICO reviews

My experience at Geico was overwhelmingly negative due to the toxic work environment. From management to call agents, the atmosphere was filled with a palpable sense of unhappiness. The turnover rate is alarmingly high, and it’s easy to see why. Management is overly critical, and the office culture resembles a “crabs in a bucket” mentality, where everyone is constantly pulling each other down. The expectations placed on employees are unreasonable and change so frequently that it becomes nearly impossible to keep up. It’s as if the requirements are shifting every other week, making it difficult to achieve the goals set out. This lack of stability creates a stressful and frustrating work environment. On top of that, the office drama is out of control. In the past year alone, there have been multiple physical altercations, and the atmosphere feels more like high school than a professional workplace. Gossip and petty behavior are rampant, leading to a toxic culture that is completely unprofessional. Overall, I would not recommend working at Geico. If you’re looking for a positive, supportive work environment, you might want to look elsewhere.

If you don't cross every T and dot every i, you're in trouble. Every detail with which you are trained has to come through on every call. My supervisor would regularly listen to many of my calls and find every exacting mistake I made on the calls even though my sales were constantly and gradually improving. She would warn me that I could be fired and asked me on a regular basis: "Do you not want to be here? Do you want to quit?" They fired me after I started getting up to 8 and 9 sales per day there. When I went to apply for unemployment, I was turned down because Geico had told the state employment commission that I had been dismissed for misconduct because I had violated company rules or policies. At the same time, they were hiring new agents at (I heard) lower wages. Even some of the top agents in the company were concerned about losing their jobs and were looking elsewhere.