Is GEICO a good company to work for?

GEICO has an overall rating of 2.7 out of 5, based on over 13,283 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 24% of employees would recommend working at GEICO to a friend and 24% have a positive outlook for the business. The best reviews about GEICO have been left by employees working as Product Strategy Analyst , Intern and Summer Intern .

Does GEICO pay their employees well?

According to anonymously submitted Glassdoor reviews, GEICO employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at GEICO. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at GEICO?

24% of GEICO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GEICO 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at GEICO?

Customer Service Representative (1160) , Claims Adjuster (724) , Auto Damage Adjuster (464) , Insurance Agent (319) , Sales Representative (303) , Supervisor (223) , Claims Representative (221) , Sales Associate (207) , Claims Specialist (178) , Insurance Sales Agent (176) , Claims Service Representative (170) , Customer Service Representative (CSR) (167) , Licensed Insurance Agent (132) , Claims Supervisor (120) , Software Engineer (103)

What are the pros of working at GEICO according to real employee reviews?

"Great benefits and when you weren't on a call you didn't have to do much" ((in 1609 reviews)); "The pay is good and the bonus structure (if you meet their goal) can be good as well." ((in 1542 reviews)); "The training is great and prepares you for as much as possible prior to dealing with customers." ((in 469 reviews)); "GEICO has always hired great people and I thoroughly enjoyed working with everyone I did there." ((in 447 reviews)); "You get to work from home a good chunk of out the week, all days if you produce the numbers." ((in 210 reviews))

What are the cons of working at GEICO according to real employee reviews?

"Poor management and over bearing" ((in 743 reviews)); "There is no work life balance and they don't care about their employees at all." ((in 373 reviews)); "Getting a good supervisor (which there is almost NO wasy to control) will make or break your career." ((in 284 reviews)); "GEICOs management and upper management does not care about their associates." ((in 225 reviews)); "Bad managers ruin the experience" ((in 190 reviews))

What are employees saying about GEICO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GEICO layoffs and their outlook for job security at GEICO in 2026.

What are the top reviewed GEICO locations?

Macon , Lakeland , Virginia Beach , Fredericksburg , Chevy Chase , Woodbury , Indianapolis , Buffalo , San Diego , Tucson , Dallas , Richardson , Poway , Washington , New York , Katy , Getzville , Houston , Melville , Marlton , Lenexa , Renton , Atlanta , Seattle , Carmel , Tampa , Los Angeles , Miami , Jacksonville , Boston

GEICO reviews

2.7

24% would recommend to a friend

(12,746 total reviews)

Nancy L. Pierce

46% approve of CEO

24% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.1

Compensation and benefits

2.7

Career opportunities

2.5

Work/Life balance

2.3

Culture & values

2.1

Senior management

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,746 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Jul 8, 2014

It's who you know

Tcr i

Recommend

CEO approval

Business Outlook

Pros

Profit sharing, great benefits and great co workers.

Cons

There is still a lack of social justice. They tell you that hard work will get you promoted, but when you see people promoted on seniority rather performance it gets a bit frustrating. They say numbers are the deciding factor for promotion, but its seniority.

1.0

Jul 6, 2014

Awful.

Inside siu

Recommend

CEO approval

Business Outlook

Pros

Steady paycheck. Job security. Good health benefits. Room for advancement, especially if you make the right friends & know the right people.

Cons

Micromanaged to a fault. Poor, unprofessional upper management. "Boy's Club". Terrible supervisors. Terrible training. No coaching/mentoring for new employees. Poor total compensation when compared to other companies in industry. The time off allotted has impossibly strict guidelines regarding how it can be used. NO work/life balance. Upper departments treated same as entry level. Rated goals often impossible to meet with the workload given. Not provided quality/working equipment to do the job you are required to do (ie. phones, computers, monitors, a working printer...) "Low cost provider" but sadly it's the employees that end up paying for that philosophy.

4.0

Jul 4, 2014

Great opportunity for advancement as long as you are willing to put in the work for it.

Service

Recommend

CEO approval

Business Outlook

Pros

- Great starting out pay for entry level positions. - Great benefits that start on day 75 (medical/dental/vision/life). Medical is currently offered through United and dental through Delta. - Yearly profit sharing (you must work for the company for a full year to qualify so it could be a year and some months before you see a check unless you start at the beginning of January). - College tuition reimbursement or you can take the 8 business classes required to be promoted into management on site that they will cover (and adjust your schedule for you to attend, if necessary) with no out of pocket expense. - Tucson currently has great opportunity for forward movement. In less than a year and a half, I have been promoted twice. - Upper level management has a open door policy and they mean it. You will get to know the managers as a entry level position employee. They make a point of making you feel you can come to them with any concern. The current Service Manager makes a point of walking through the buildings to say good night to everyone before he leaves. You can also look forward to visits from Tony Nicely and Warren Buffet. This is the best management atmosphere I have experienced from any job. - Ability to transfer to several different locations across the country via job posts. - GEICO is constantly offering incentives to their employees. Anything from gift cards, pot lucks, to bbq's. On site vendors are available certain days of the week for lunch to make it easy for the employees. - Constant feedback. Some people will see this as a negative, but I prefer feedback. There is no other way to judge your performance and make improvements if you do not receive feedback. Yes, it can be overwhelming to some, but I have found that it has helped me tailor my performance to receive the numbers I want.

Cons

- Parking... with all of the new associates being hired, the parking situation has become a bit of a nightmare. GEICO is constantly seeking new areas for us to park and attempting to remedy the situation, but if your schedule is a afternoon or you leave site for lunch... it can be a nightmare to find a parking spot. - It can be hard sometimes not to take te customers mentally home with you. As with any call center you will have those customers that just ruin your day and cause your attitude to continue to be runined once you leave work. You have to be thick skinned and know how to let go of those customers. Not everyone will be a peach to deal with. - When changes to policy are implemented, it is done quickly. There is not much of 'learning curb' to give employees time to acclimate to the changes. You have to be adaptable and open to change. - A high level of quality is a must. Your calls (in every position where you touch a phone) will be monitored. In Service you will have an average of 17 calls monitored, of which you can only miss 3 for quality or you are going to have a very bad month. Not all calls are cookie cutter calls and you will not always know the correct answer. You do have a supervisors but a lot of the supervisors will have other projects they will be working on or they will be in meetings and may not necessarily be there if you have a question. It can be extremely stressful when it comes to the monitoring of your calls.

Viewing 12013 - 12015 of 12,746 Reviews

Jobs at GEICO

Customer Service Representative

Customer Service Representative

Customer Service Representative

GEICO

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It's who you know

Awful.

Great opportunity for advancement as long as you are willing to put in the work for it.

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