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      GEICO

      Engaged Employer

      GEICO reviews

      2.7

      24% would recommend to a friend

      (12,734 total reviews)
      avatar

      Nancy L. Pierce

      46% approve of CEO

      24% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.7

      Career opportunities

      2.5

      Work/Life balance

      2.3

      Culture & values

      2.1

      Senior management

      GEICO has an employee rating of 2.7 out of 5 stars, based on 12,734 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      2.0
      Apr 15, 2014

      Good work experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is always hiring

      Cons

      The employees are always quiting

      2.0
      Apr 15, 2014

      Inconsistency in management and stressful beyond belief

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Benefits after the first three months -Plenty of opportunity to change positions in the company -Potential for tuition reimbursement -Potential for relocation throughout the country to another site -Paid holidays -Two weeks paid vacation a year (eligible after six months)

      Cons

      -Call center requirements are unrealistic. -Inconsistency with graded calls. Calls are graded differently depending on who is listening to the call. -Extremely lacking in support from supervisors and upper management. -Inconsistent exceptions made for customers. i.e. ok for one policyholder, not for another in same exact situation. -Lack of training -Constantly changing company expectations. I.e. what may be incorrect one day, may be correct the next day and vice versa with most times no notification of change. -Drafted to work federal holidays if not volunteered

      Viewing 12067 - 12069 of 12,734 Reviews
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      ReviewsGEICO reviews

      Glassdoor has 13,271 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.