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      GEICO

      Engaged Employer

      GEICO reviews

      2.7

      25% would recommend to a friend

      (12,713 total reviews)
      avatar

      Nancy L. Pierce

      50% approve of CEO

      24% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.7

      Career opportunities

      2.5

      Work/Life balance

      2.3

      Culture & values

      2.1

      Senior management

      GEICO has an employee rating of 2.7 out of 5 stars, based on 12,713 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Jul 7, 2012

      Great benefits, good pay, high stress

      Licensed auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits - the health insurance covered EVERYTHING The interview process chooses the most capable and qualified

      Cons

      High stress - apart form the call center environment, add people calling from the scene of the accident Having to be a counselor apart from a customer service representative Little/lack of opportunities to be promoted from within

      1.0
      Jul 3, 2012

      Never seen a company more emotionally abusive than Geico

      Claims service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good Pay -I actually like what I do.

      Cons

      It's a shame because I do love my job but this place takes micro-management to a completely new level. They will cut you down until there really is nothing left with their ridiculous goals and 'A-Call' criteria. It does not matter if you get 50 components to a call correct, if you forget to tell someone about Geico.com you get marked down all together. They have these things called 'Css' surveys which count for 20 percent of your score. Anything less than a 9 counts as a 1 which is just asinine. Also, if the customer has a problem with your Liability decision or the field Adjuster they are going to mark you low. The job really is a sales position of trying to force people into their special shops. Just an overall bad place to work. If you want to come home from work depressed everyday and feeling like the world's biggest screw-up than get a job here.

      Viewing 12406 - 12408 of 12,713 Reviews
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      Glassdoor has 13,249 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.