GEICO Customer Service Representative CSR reviews

2.3

5% would recommend to a friend

(166 total reviews)
avatar

Nancy L. Pierce

Not enough data to show CEO approval

14% positive business outlook

Customer Service Representative (CSR) employees have rated GEICO with 2.3 out of 5 stars, based on 166 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. GEICO is rated 36% below average by Customer Service Representative (CSR) professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

166 reviews
1.0
Oct 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is good to start only because they are desperate for people.

Cons

Turnaround is constant If you’re not in the Management Development Program it’s impossible to get promoted No stability. Things are always changing They are to cheap to give equipment that works properly Overworked and u Serapis for the amount of work that you are expected to do.

2.0
Oct 18, 2020
Recommend
CEO approval
Business Outlook

Pros

The Salary and benefits are good

Cons

Micro managed, your numbers are who you are and what your worth. They are unorganized, inconsistent regarding company change

Viewing 163 - 165 of 166 Reviews

Glassdoor has 13,288 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.