GEICO reviews

2.7

24% would recommend to a friend

(12,711 total reviews)
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Nancy L. Pierce

50% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,711 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
1.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

As a long time employee up until a year ago I could have filled this box with so many good.things and felt pride to work for this company however recently due to changes almost all the perks that kept me here have been taken away. So at the moment I stay because of the health insurance and since I'm a long time employee I have a lot of accrued time off which I would have to forfeit if I leave.

Cons

Micromanagement and an extreme focus on quantity over quality. You are treated like nothing you do is ever enough and if you don't improve, even in the top quartile you will be fired. They monitor your idle time and bathroom breaks and the percent they alot doesn't account for system issues so you literally can not zone out for a second or you will end up on the report. Also taking time off hurts your numbers so if you aren't high enough ranked you could pretty much be fired for taking a vacation and using your own accrued time. Lack of job security - between being fired for performance or let go do to restructuring, no job is safe here anymore. Lack of communication - the left doesn't know what the right is doing because there are so many changes implemented without any training. Between recent loss of profit sharing and being forced to return to office, I had to essentially take a pay cut to continue employment. The systems are so inadequate we can't even complete what should be simple tasks without a work around. Some work around even have their own work around- I'm not joking! Then we are questioned why we didn't get more done! Not only that but we constantly have slow downs, connection issues like nothing works properly but we are held to a standard and graded as if we have the proper tools to do these things. There was a time when they were a very family oriented business and were accommodating to life and schedule needs and when we were allowed to earn working completely remote is when I felt the most work/life balance and valued as an employee. It was the only time in my career that I felt like I was rewarded and was able to work towards a goal that mattered to me. Then they took it away and now they are punishing people who use pto on in office days by making them make them up. So for example if I go to my Grandpa's funeral for 3 days and 2 of them I was supposed to work on site, I have to go in the office full time the next week. Also the office is not ergonomic the chairs do not adjust and are extremely uncomfortable for all day sitting, they only give you 1 monitor but expect you to have several applications all open at once and the office is either stuffy or freezing there is no in-between so it's so hard to focus. I am so much more productive at home and it shows.

1.0
Aug 22, 2023

No longer a good place to work

Recommend
CEO approval
Business Outlook

Pros

Benefits are still pretty solid and well-priced, especially if you have a family. Pay at the entry level is still pretty good for the amount of experience required. Can still be a useful stepping stone to better companies. I was able to build a nice start to my career at GEICO, I had a lot of support behind my career growth, and there’s no question that it was great for me for a time. I just don’t think it was the same company when I left as it was when I started.

Cons

Not sure where to start. In all, the treatment of associates has gotten a lot worse over the past two or so years. Job security used to be a big selling point of GEICO, but now almost everyone is afraid of losing their job in some manner. The disconnect between senior management and everyone else is as bad as I‘ve ever seen or heard of; I very rarely heard a word from Todd Combs towards the end, and I had to go to Reddit to get any sense of what was going on. They took away profit sharing, and they claimed it was going to be replaced by a new bonus structure with details coming soon… and it was complete radio silence on that front until I left nearly a year later. GEICO jumping on the return to office bandwagon pretty much took away the last reason I had to stick around (I genuinely had nothing to gain by working in office… virtually all collaboration I did was with people in different offices anyway). In all, it just doesn’t feel like the company even pretends to care anymore.

1.0
Aug 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay: due to my performance and a little bit of luck for my timing of moving up the career ladder, I was making $88K/year when I left after only being at the company for 5 years and started at $49K/year. Upper level claims (BI / Litigation) have more flexibility with work hours as needed and approved by management team. Benefits: The healthcare plan, diabetes management, fertility assistance, PTO and Sick Time accural were all awesome.

Cons

Micromanagement. No matter how good you are, you are constantly told you can do better and asked why you arn't on par with how you were in the past. Bodily injury adjusters are graded on claims settled in under 7 days, which calling and harassing people every day to settle their claim is soul sucking. Supervisors regularly play favorites and as the saying goes, the reward for doing a good job, is more work. They have not opened up new hiring positions for anyone other than the MDPs in over 1.5 years.

Viewing 166 - 168 of 12,711 Reviews

Glassdoor has 13,247 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.