GEICO reviews

The level of responsibility is in no way congruent to its pay. You’ll spend the first month and a half cramming for the state license exam, and if you don’t pass- you don’t get the job (unless the score is close, they’ll let you retake if close; at your expense tho) You will be learning 1-2ch a day, with tests the next morning. This makes your 8hr learning day into a 10-13hr day studying if you know little to none about insurance. The next month in and half is cramming all the online material and software applications- learning all the legalities in the world of insurance in each state in your regions. How to speak w/ your guests,, and Oh soo much more. This is all doable for sure,, but when you see a sign at your local McDonald’s hiring for a drive thru cashier for 1.25 less an hr; it hurts your heart a bit. Welcome to corporate America; we will never change.

There are many downsides to working with GEICO. My best advice is to get hired, find a new job and quit as soon as possible. The customers are annoying, rude and condescending most of the time because of various reasons out of your control. management was just asinine. overall, the job will burn you out. You will start to use your vacation days more often. Whats even worse is GEICO's metric system. CPD, Quality, surveys and retention will be your biggest nightmare. Surveys are just completely out of your control. If a customer doesnt like what you told them, it doesnt matter how nice you were. You're getting a bad survey. One bad survey can mess up your entire overall number for the month, and if you fall below a 3/5 for more than 2 months, you're getting sacked. It will make you stress out about calls that happened a week ago because they dont post new metrics until the next week, So instead of relaxing while you're off of work, you're contemplating if your surveys, quality of retention will go down. overall, just start looking for a new job after a month or two.