Is GEODIS a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at GEODIS have rated their employer with 3.6 out of 5 stars in 39 Glassdoor reviews. This is a higher than average score with the overall rating of GEODIS employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at GEODIS now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at GEODIS .

Does GEODIS pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at GEODIS with 2.7 out of 5 stars based on 39 anonymously submitted employee reviews. This is 16.9% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at GEODIS.

How happy are Customer Service (CSR) professionals working at GEODIS?

70% of Customer Service (CSR) employees at GEODIS would recommend their employer to a friend. This rating has increased by 42% in the past 12 months. Customer Service (CSR) professionals have also rated GEODIS with a 3.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at GEODIS?

Material Handler (72) , Operations Supervisor (65) , Customer Service Representative (33) , Operations Manager (29) , Warehouse Worker (26) , Forklift Operator (24) , Manager (23) , Warehouse Associate (21) , Supervisor (19) , Chef De Projet (17) , Inventory Specialist (16) , Operations (16) , Team Lead (14) , Order Picker (13) , Picker/Packer (13)

What are the pros of working at GEODIS according to real employee reviews?

"People are great and work hard" ((in 89 reviews)); "Possible over time opportunitys and the pay is good" ((in 78 reviews)); "Benefits are good and vacation as well." ((in 64 reviews)); "You learn a lot and there is a good work environment." ((in 35 reviews)); "Some dept have good colleagues" ((in 23 reviews))

What are the cons of working at GEODIS according to real employee reviews?

"Bad Management its a total mess and they are outdated" ((in 100 reviews)); "no work life balance and I spent "several" hours on the road weekly." ((in 34 reviews)); "Salary is low" ((in 33 reviews)); "Nil very friendly if your manager is good person" ((in 29 reviews)); "Middle to upper management is out of touch" ((in 28 reviews))

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GEODIS

GEODIS Customer Service (CSR) reviews

3.6

70% would recommend to a friend

(39 total reviews)

Marie-Christine Lombard

45% approve of CEO

23% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.7

Compensation and benefits

Customer Service (CSR) employees have rated GEODIS with 3.6 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. GEODIS is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

39 reviews

4.0

May 16, 2025

No complaints

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Good benefits Fun

Cons

Poor management Better pay No company growth

2.0

May 12, 2025

IT WAS A PLEASANT PLACE UNTIL OLD TOXIC STAFF CAME BACK TO BUSINESS

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great team. ALot of honest people who want to do the right thing by the customer.

Cons

Middle management left to pursue other ventures. Was beinbg run by the NSW GM. Managers felt safe and protected which in turn trickled down to the staff. Now. Same person/ people have come back and its getting that "look ouyt over your shoulder" mentality back and the managers are too scared and not skilled in their own ability to push back and pander, which then b reeds fear and that is then spwed into the business units. There are managers there who cant manage their own lives let alone manage the personality traits of others.

5.0

Sep 16, 2024

Good place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good flexibility. Work from home for one day

Cons

Bad politics and team morale is low. Very low salary and they don't promote internally.

Viewing 1 - 3 of 39 Reviews

Jobs at GEODIS

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Senior Customer Service Representative

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Warehouse Customer Service Representative

Warehouse Customer Service Representative

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GEODIS

GEODIS Customer Service (CSR) reviews

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Reviews by job title

No complaints

IT WAS A PLEASANT PLACE UNTIL OLD TOXIC STAFF CAME BACK TO BUSINESS

Good place to work

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