Is GEODIS a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at GEODIS have rated their employer with 3.6 out of 5 stars in 39 Glassdoor reviews. This is a higher than average score with the overall rating of GEODIS employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at GEODIS now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at GEODIS .

Does GEODIS pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at GEODIS with 2.7 out of 5 stars based on 39 anonymously submitted employee reviews. This is 16.9% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at GEODIS.

How happy are Customer Service (CSR) professionals working at GEODIS?

70% of Customer Service (CSR) employees at GEODIS would recommend their employer to a friend. This rating has increased by 42% in the past 12 months. Customer Service (CSR) professionals have also rated GEODIS with a 3.2 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.2 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at GEODIS?

Material Handler (72) , Operations Supervisor (65) , Customer Service Representative (33) , Operations Manager (29) , Warehouse Worker (26) , Forklift Operator (24) , Manager (23) , Warehouse Associate (21) , Supervisor (19) , Chef De Projet (17) , Inventory Specialist (16) , Operations (16) , Team Lead (14) , Order Picker (13) , Picker/Packer (13)

What are the pros of working at GEODIS according to real employee reviews?

"Great people and chill environment" ((in 89 reviews)); "Good pay and hours a week" ((in 87 reviews)); "Benefits are good and vacation as well." ((in 56 reviews)); "You learn a lot and there is a good work environment." ((in 31 reviews)); "Growth opportunities like a start" ((in 28 reviews))

What are the cons of working at GEODIS according to real employee reviews?

"Bad Management its a total mess and they are outdated" ((in 88 reviews)); "no work life balance and I spent "several" hours on the road weekly." ((in 37 reviews)); "Salary is low" ((in 34 reviews)); "Nil very friendly if your manager is good person" ((in 28 reviews)); "Middle to upper management is out of touch" ((in 27 reviews))

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GEODIS

GEODIS Customer Service (CSR) reviews

3.6

70% would recommend to a friend

(39 total reviews)

Marie-Christine Lombard

45% approve of CEO

23% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

2.9

Senior management

2.7

Compensation and benefits

Customer Service (CSR) employees have rated GEODIS with 3.6 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. GEODIS is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

39 reviews

5.0

Aug 3, 2023

Good company

Account manager

Recommend

CEO approval

Business Outlook

Pros

People are very nice and the company is very centered on their employees well being.

Cons

I haven't found any cons.

4.0

Jul 31, 2023

Weekends off. Solid benefits. Occasional Profit Sharing.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Geodis offers a far medical/dental plan, 401K, weekends off and the occasional profit sharing. There is also always room to change positions and learn new things under the logistics umbrella.

Cons

heavily meeting-oriented management atmosphere. Workloads are often not divided evenly between teammates.

3.0

Jun 22, 2023

N/A

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good environment and respectful management

Cons

Employees are not paid enough

Viewing 10 - 12 of 39 Reviews

Jobs at GEODIS

Senior Customer Service Representative

Warehouse Customer Service Representative

Warehouse Customer Service Representative

Warehouse Customer Service Representative

Warehouse Customer Service Representative

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GEODIS

GEODIS Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company

Weekends off. Solid benefits. Occasional Profit Sharing.

N/A

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