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      GM Financial

      Part of General Motors (GM)

      Engaged Employer

      GM Financial reviews

      3.7

      65% would recommend to a friend

      (1,468 total reviews)
      avatar

      Susan Sheffield

      72% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      GM Financial has an employee rating of 3.7 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      3.0
      Dec 1, 2023

      Just OK

      Customer experience advocate ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of time off given to employees

      Cons

      Management does not care about customers at all. They are concerned about how much time a rep spends on the phone with the customer. Part of the metrics is tracking how much time was spent with the customer helping them with their issue and if it is too high they will eventually let employees go for the time spent helping the customer. There really is not a lot of areas that you can get promoted into.

      Viewing 298 - 300 of 1,468 Reviews
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      ReviewsGM Financial reviews

      Glassdoor has 1,746 GM Financial reviews submitted anonymously by GM Financial employees. Read employee reviews and ratings on Glassdoor to decide if GM Financial is right for you.