GM Financial reviews

3.7

65% would recommend to a friend

(1,469 total reviews)
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Susan Sheffield

72% approve of CEO

60% positive business outlook

GM Financial has an employee rating of 3.7 out of 5 stars, based on 1,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jun 29, 2023

A Profoundly Disappointing Culture Shift

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The direct managers at this company are exceptional advocates, and every independent contributor aspires to fulfill their job responsibilities with integrity and take pride in their work.

Cons

It is crucial for me to share my experience to enable prospective employees to make well-informed decisions. I was ultimately disappointed by the company's lack of dedication to professional development and growth opportunities. One of the most frustrating aspects of my time at GMF was the absence of a structured professional development program. Despite the company discussing its implementation for years, there was a failure to take action and invest in employees' growth and skills. Consequently, the work environment remained stagnant, impacting morale and motivation. Moreover, opportunities to attend industry-relevant conferences, which could have benefited independent contributors, were rarely provided. Another disheartening aspect was the lack of proactive and responsive senior leadership. Despite receiving numerous valuable suggestions for improvement from independent contributors, the leadership team showed little willingness or capability to implement necessary changes or engage in constructive dialogue. This created an environment where employees input felt undervalued, stifling dissenting opinions. The lack of action and transparent communication regarding critical issues left employees feeling unheard and unappreciated. Personally, these circumstances fueled my doubts about the existence of advancement opportunities within the company. It became evident that senior leadership lacked the autonomy to make decisions for their own departments or drive meaningful change. Important decisions were made without proper consultation, data evidence, or explanation, leaving employees disconnected from the company's vision and goals. This lack of transparency gradually eroded the confidence and motivation of entire departments. While imperfections are expected in any company, the ineffective leadership at GMF had a significant negative impact on employee satisfaction and the overall value proposition of the organization. In order to drive change and prove your worth, the company expects you to compromise ethical business standards by providing unredacted personal documentation of external offer letters. It is apparent that the company's actions and expectations lack ethical integrity and a genuine commitment to acting in good faith. The company culture underwent a drastic transformation over the past year. Employees are implicitly expected to refrain from expressing dissent, unquestioningly comply with directives, and overlook the challenges and issues faced by the organization. Disconcertingly, senior leadership disseminated messages to departments regarding "best practices" for working parents, including dismissive statements like "your absence won't matter to your kids; they won't even notice. You can have a relative send you a video at events, your kids don't care." Ironically, employee performance at GMF is evaluated based on fostering inclusivity, making data-driven decisions, and driving change and innovation. However, the company itself fails to adhere to these principles. Instead, employees are expected to compromise their own values and make sacrifices in the face of hypocrisy.

1.0
Jun 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of the people are amazing outside of HR.

Cons

Culture within HR has become toxic. Under new leadership, with no regard for expertise and ability to influence and partner well. New HR leader has come in and decreased HR morale to an all time low, where most are concerned about their own jobs and not able to focus clearly on priorities. Culture was great until new inexperienced leader was out in place, and then he pushed the best leader of HR out, then retired to have the newest toxic leader promote into his current role.

Viewing 379 - 381 of 1,469 Reviews

Glassdoor has 1,747 GM Financial reviews submitted anonymously by GM Financial employees. Read employee reviews and ratings on Glassdoor to decide if GM Financial is right for you.