Is GM Financial a good company to work for?

GM Financial has an overall rating of 3.7 out of 5, based on over 1,747 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 65% of employees would recommend working at GM Financial to a friend and 60% have a positive outlook for the business. The best reviews about GM Financial have been left by employees working as Intern , Software Engineer and Financial Analyst .

Does GM Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, GM Financial employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at GM Financial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at GM Financial?

65% of GM Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GM Financial 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GM Financial?

Customer Service Representative (66) , Senior Credit Analyst (37) , Credit Analyst (33) , Funding Specialist (25) , Analyst (24) , Collections Representative (24) , Manager (23) , Intern (22) , Customer Account Representative (20) , Business Analyst (19) , Collections Specialist (17) , Financial Analyst (16) , Account Manager (14) , Account Representative (14) , Customer Experience Advocate (13)

What are the pros of working at GM Financial according to real employee reviews?

"Good benefits including company car and respected brand in the market if on the GM side." ((in 148 reviews)); "Work life balance is good" ((in 97 reviews)); "other people I worked with were great and helpful" ((in 97 reviews)); "Pay is good but not great" ((in 84 reviews)); "Quarterly Bonus Opportunities" ((in 57 reviews))

What are the cons of working at GM Financial according to real employee reviews?

"Poor leadership here and everyone with options is about to leave and only the scabs with no options will be left." ((in 33 reviews)); "There are some terrible managers here." ((in 32 reviews)); "Lack of Trust in New Employees: Upper management tended to side with long" ((in 22 reviews)); "Too much favoritism!!!!" ((in 22 reviews)); "No training and not everyone is on the same page with what is required." ((in 18 reviews))

What are employees saying about GM Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GM Financial layoffs and their outlook for job security at GM Financial in 2026.

What are the top reviewed GM Financial locations?

Arlington , Fort Worth , Chandler , Dallas , San Antonio , Irving , Detroit , Dallas-Fort Worth , Huntersville , Orlando , Charlotte , Raleigh , Philadelphia , Alpharetta , Horsham , Cincinnati , Lynnwood , Chicago , Phoenix , Los Angeles , Salt Lake City , Seattle , Atlanta , Newark , Naperville , Austin , Keller , Houston , Texas City , Denver

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GM Financial

Part of General Motors (GM)

GM Financial reviews

3.7

65% would recommend to a friend

(1,469 total reviews)

Susan Sheffield

72% approve of CEO

60% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.3

Senior management

3.3

Career opportunities

GM Financial has an employee rating of 3.7 out of 5 stars, based on 1,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Apr 12, 2023

Growth Without Effective Change Management

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

- There are a lot of great people here, easy to work with, laid back - Have had a lot a flexibility in scheduling (deciding when you want to be in office if at all), but this is changing to more mandatory days in office - Visibility with management and cross department team members - Good 401K matching

Cons

- Low pay compared to industry standard - Tendency to act before thinking through effective execution plan - Small company that was bought by GM and has been struggling to keep up with the GM processes, brand, and traffic - Chaotic - there are constantly changes happening and then changes to those changes in small amount of time which causes burnout - Not so great medical

5.0

Apr 11, 2023

Collections Rep

Collections specialist

Recommend

CEO approval

Business Outlook

Pros

culture is amazing along with team activities

Cons

not really any comma but schedule is usually set that can be good or bad depending on your life

2.0

Apr 10, 2023

Woke nonsense.

Manager

Recommend

CEO approval

Business Outlook

Pros

Good benefits and relatively easy job roles and duties if you can ignore the idiocy and don't plan on going into an officer level role ever.

Cons

Company specifically has a key performance indicator describing their requirement to hire a growth of 3% female (globally) and 2% people of color (nationally) by a certain year for officer level roles. This means that they will ignore the best person for the job in order to find people that fit this criteria so that they can ensure their goal is met. This is equality of outcome and is a failed ideology that should be avoided at all costs. If you work here, be prepared for bad leadership as they are hiring their leaders based off of what you look like, not what you know and can do.

Viewing 415 - 417 of 1,469 Reviews

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