GM Financial reviews

3.8

66% would recommend to a friend

(1,465 total reviews)
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Susan Sheffield

71% approve of CEO

61% positive business outlook

GM Financial has an employee rating of 3.8 out of 5 stars, based on 1,465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Sep 29, 2021
Recommend
CEO approval
Business Outlook

Pros

GM Financial is full of strategic-minded professionals who stay focused on the customer. The way the company dealt quickly and decisively with COVID shows a strong commitment to the well-being of team members, not just in terms of physical health, but mental health, as well. Our commitment to Diversity, Equity and Inclusion is genuine and unwavering. We will be a leader on that front in the next decade.

Cons

We are growing fast, and with growth comes challenges. There is natural tension that has to be managed.

2.0
Feb 17, 2020
Recommend
CEO approval
Business Outlook

Pros

The benefits are great! Insurance is very affordable, flexible about doctor's visits, PTO, 401k match, car discounts, and compensation is good. Lots of company events, contests, raffles, and volunteer events.

Cons

The transformation of the QA teams. Instead of actively investing in team members, leadership requires self-training to meet goals. All QA staff are being forced to transition into Software Development Engineers or find another job. Threatening employees with dismissal if they don't progress to SDE more quickly. Manager was great for a few years but now acts exclusively in self-preservation to avoid being phased out as a non-technical employee. Management at all levels is "just doing as they are told". Game-changing VP is being muzzled and forced to deal with employees who don't have the ability to grow. No room for advancement in the QA organization without becoming a developer. Employees are afraid to go to HR for fear of retaliation. Rumors abound of this happening.

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GM Financial Response
6y
Thank you for sharing these concerns. HR is committed to listening to our team members and will not tolerate retaliation of any kind.
1.0
Mar 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Co-workers Good name in resume for next job

Cons

Management Sales team Constant disfunction

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GM Financial Response
7y
We are sorry to hear that you had a bad experience, and we hope that any concerns you had about your managers were brought to HR for resolution. We are committed to having a workplace where team members can feel free to share their perspective and concerns with managers and with Human Resources.
Viewing 61 - 63 of 1,465 Reviews

Glassdoor has 1,743 GM Financial reviews submitted anonymously by GM Financial employees. Read employee reviews and ratings on Glassdoor to decide if GM Financial is right for you.