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      GM Financial

      Part of General Motors (GM)

      Engaged Employer

      GM Financial reviews

      3.7

      65% would recommend to a friend

      (1,469 total reviews)
      avatar

      Susan Sheffield

      72% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.3

      Senior management

      3.3

      Career opportunities

      GM Financial has an employee rating of 3.7 out of 5 stars, based on 1,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Jul 18, 2018

      TIRED OF BEING SCREAMED AT BY CUSTOMERS COMPLAINING ABOUT WEBSITE

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comfortable working conditions, enjoy my teammates and fairly good benefits.

      Cons

      Along with other fellow workers, we are the upfront victims of the incompetent executive management who were responsible for the "upgrade" earlier this year. You can't blame the customers since their complaints are totally valid. There are major flaws including customers checking the paperless billing but failing to check that they want email billings since they won't get them by mail. I honestly believe this was done by the senior management of the company so that people would miss payments and could be charged late fees, etc. A lot of us in our 20s and 30s, have never witnessed such anger from customers. And the senior management could care less. I'm finishing law school and going full time next year. So I will be out of here.

      Viewing 1186 - 1188 of 1,469 Reviews
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      ReviewsGM Financial reviews

      Glassdoor has 1,747 GM Financial reviews submitted anonymously by GM Financial employees. Read employee reviews and ratings on Glassdoor to decide if GM Financial is right for you.