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      GM Financial

      Part of General Motors (GM)

      Engaged Employer

      GM Financial reviews

      3.7

      65% would recommend to a friend

      (1,469 total reviews)
      avatar

      Susan Sheffield

      72% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.3

      Senior management

      3.3

      Career opportunities

      GM Financial has an employee rating of 3.7 out of 5 stars, based on 1,469 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jul 28, 2024

      Worst Corporate Culture

      Collections representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool game room and cafeteria

      Cons

      No opportunity to move up. Very head-bobber corporate culture. Tedious inbound calls of angry customers that call in upset when you have to baby them to pay their bills when they took out loans and obviously could not afford their vehicle. Must remain happy and invested for low pay while getting micromanaged by team leads. No time in between calls to regain calmness. Reps have no clear direction of where they want to go in company. Lots of money that went into making the center appear state of the art but no money to pay reps decent wage in todays standards. $200 bonus every quarter if you're lucky.

      2.0
      Jul 6, 2024

      Poor Leadership in Cybersecurity

      Avp - governance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company overall is a good place to work, but not under CISO

      Cons

      The CISO demonstrated significant leadership challenges. Their management style was rigidly traditional, lacking flexibility in accommodating modern work practices. Decision-making was often opaque, with key objectives formulated without team input. There were concerns about bias and potential discrimination in their approach. Communication lacked transparency and at times, honesty. The leadership style was not assertive in a constructive way, but rather created an environment where team members felt excluded and undervalued. Overall, this approach was misaligned with the company values that emphasize inclusivity, open communication, and collaborative decision-making

      Viewing 247 - 249 of 1,469 Reviews
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      ReviewsGM Financial reviews

      Glassdoor has 1,747 GM Financial reviews submitted anonymously by GM Financial employees. Read employee reviews and ratings on Glassdoor to decide if GM Financial is right for you.