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      GM Financial

      Part of General Motors (GM)

      Engaged Employer

      GM Financial reviews

      3.8

      65% would recommend to a friend

      (1,467 total reviews)
      avatar

      Susan Sheffield

      72% approve of CEO

      60% positive business outlook

      Ratings by demographic groups

      GM Financial has an employee rating of 3.8 out of 5 stars, based on 1,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      2.0
      Feb 20, 2024

      Toxic! TOXIC! TOXIC!

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Besides there being a Cafe on site at the Chandler location, cant think of any. Good pizza! Lol

      Cons

      Mangers lack training & empathy. Very much operates like a typical larger call center. Calls are non stop. Quality doesn't matter that much as the call topics are very meaningless. ( late car payments, billing inquiries). Hard to move up. The starting pay was very low for the amount of work in each day that has to get done. The culture is let's brush off the work because someone else will have to deal with it. Was able to get out of customer service but it came at a cost. Eventually moved on to better things.

      3.0
      Feb 19, 2024

      GM Financial

      Collateral recovery specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Development, work life balance, work from home

      Cons

      Nearly impossible to advance, very political

      Viewing 262 - 264 of 1,467 Reviews
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      ReviewsGM Financial reviews

      Glassdoor has 1,745 GM Financial reviews submitted anonymously by GM Financial employees. Read employee reviews and ratings on Glassdoor to decide if GM Financial is right for you.