Does GRAIL pay their employees well?

According to anonymously submitted Glassdoor reviews, GRAIL employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at GRAIL. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at GRAIL?

42% of GRAIL employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GRAIL 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at GRAIL?

Software Engineer (15) , Sales (9) , Senior Software Engineer (7) , Director (6) , Program Manager (6) , Recruiter (4) , Sales Representative (4) , Associate Director (3) , Clinical Lab Assistant (3) , Financial Analyst (3) , Sales Consultant (3) , Clinical Lab Associate II (2) , Clinical Laboratory Technologist (2) , Clinical Project Assistant (2) , Inside Sales Representative (2)

What are the pros of working at GRAIL according to real employee reviews?

"Smart people to work with." ((in 21 reviews)); "Good benefits and infrastructure ." ((in 11 reviews)); "Great colleagues and great problems." ((in 8 reviews)); "Important mission to detect cancer early with meaningful potential to save lives" ((in 7 reviews)); "Work life balance good overall" ((in 6 reviews))

What are the cons of working at GRAIL according to real employee reviews?

"I am in agreement with the folks saying that senior leadership needs to be improved." ((in 18 reviews)); "Nothing pro anymore, management is bad" ((in 13 reviews)); "Culture is toxic and uninspiring." ((in 13 reviews)); "As good as the technology is, upper management is beyond horrible." ((in 8 reviews)); "Some managers take 10+ weeks off per year which would be amazing if it applied to ALL employees." ((in 6 reviews))

What are employees saying about GRAIL layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GRAIL layoffs and their outlook for job security at GRAIL in 2026.

What are the top reviewed GRAIL locations?

Menlo Park , Durham , Raleigh , San Francisco , Research Triangle Park , Seattle , Palo Alto , California , Chicago , New York , Oklahoma City , Washington , Dallas , Houston , Missouri City , Los Angeles , San Diego , Morgan Hill , Santa Clara , Hartford , Portland , Baltimore

GRAIL reviews

2.9

42% would recommend to a friend

(217 total reviews)

Bob Ragusa

39% approve of CEO

32% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.3

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

2.7

Career opportunities

2.3

Senior management

GRAIL has an employee rating of 2.9 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GRAIL employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

2.0

Feb 12, 2023

Poor Management, Software division is rampant with favourtism

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The mission and technology used to help beat cancer is cutting edge.

Cons

Very poor leadership, all fighting there own agendas to be top dog. Everyone seems to be an associate director or above without experience and promoted multiple times a year without constant oversight. Mostly observed in the software team, from its SVP and UK Leads. They are tunnel focused, have personal agendas and make individuals feel scared of raising voices. Most political and demoralising firm I have ever worked for.

GRAIL Response

3y

Thank you for your comments. We truly appreciate your feedback and suggestions. We take feedback seriously and will share it with the appropriate leadership.

1.0

Feb 10, 2023

“An experience” for sure

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great innovative product! Grail takes good care of its employees but still needs more work…

Cons

There’s a lot of toxicity within this company. Favoritism and politics are keys to your success here. I’ve seen people get promoted and also fired for not aligning with management. If you are not within their circle then you will become an outlier to management. Leadership should take accountability for their team. It’s pretty much non-existent. Feedback is considered as a threat rather than helping the team grow. Management takes it personal to the point where they are asking who said that? And pointing fingers to make a person feel bad when management should be taking in this feedback to be a better leader. As a leader, you need to lead by example and GRAIL fails to do that due to inexperience and young leaders. Like any company, a lot of changes take awhile to implement. But that should stray away from our clients and employees.

GRAIL Response

3y

Thank you for your feedback. We strive for all employees to be inspired and included. We are always working to improve our employees’ experience and value your suggestions and will discuss with the appropriate leaders.

4.0

Feb 4, 2023

Good work life balance

Lab technician

Recommend

CEO approval

Business Outlook

Pros

Good work life balance Great team

Cons

Compensation and benefits could be better

GRAIL Response

3y

Thank you for sharing your favorite parts about working at GRAIL. We are continuously working to ensure that all employees feel valued and heard. Thank you for your contributions to GRAIL’s success!

Viewing 127 - 129 of 217 Reviews

Jobs at GRAIL

Customer Service Coordinator (Inbound- contact center environment) #4535

Supervisor Clinical Laboratory # 4798 (Night Shift, Wed - Sat, 10:00pm - 8:30am)

Customer Service Coordinator (Inbound- call center environment) #4849

Quality Engineer 2, Quality Operations - Clinical Laboratory # 4790

Equipment Engineer 1 # 4781 (6:00am - 4:00pm Sun - Wed)

GRAIL

GRAIL reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Poor Management, Software division is rampant with favourtism

“An experience” for sure

Good work life balance

Jobs at GRAIL

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