Gainsight reviews

4.1

81% would recommend to a friend

(722 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

722 reviews
1.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing to be proud except goodies that too only for engineering rest all are cheap resources!

Cons

Why hire if you want to fire!!

2.0
Aug 8, 2024

Lost its Charm

Recommend
CEO approval
Business Outlook

Pros

Great community, colleagues, teammates, Good Culture

Cons

Micro management Zero work life balance Irregular work shifts sometimes night No care towards employee health Encouraged to work overtime High workload Inconsistent process Scapegoating

2.0
Oct 20, 2023

Overrated

Recommend
CEO approval
Business Outlook

Pros

Good CS product & work / life balance, US side is well established

Cons

EMEA is inconsistent with US counterpart with questionable clique masquerading as leadership.

avatar
Gainsight Response
2y
Thank you and this is helpful input to get better!
Viewing 316 - 318 of 722 Reviews

Glassdoor has 752 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.