Gainsight reviews

4.1

81% would recommend to a friend

(722 total reviews)
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Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

722 reviews
1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

• WOW Cohesion: They spend a lot on events, but the focus is on celebrating the spending. • Free Food: The food often causes gastric issues on Mondays and Wednesdays. • Super HR: HR dismisses employee concerns with “leave the company.” • Supportive Payroll: The payroll team is unhelpful and rarely available. • Human First Management: Management is focused on judgment rather than leadership, laying off employee. • Mast Managers: Managers are insecure and tend to micromanage, traumatizing top performers to resign. • Teammates: Teammates often engage in gossip, Chaplusi and undermine top performers. Overall: Gainsight certainly has its "pros"—in the sense that they manage to avoid having any real cons—at least if you're looking from a surface-level perspective. However, once you dig deeper, you'll find that the company culture is lacking in meaningful support, respect, and leadership.

Cons

This company is Actually Human First since 2022.

3.0
Mar 25, 2024

Not a human first company at least but good for growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to start your career with and provides good learning curve. Good tech stack. Recharge holiday every month.

Cons

Work life balance is on a complete toss. Lot of weekend work. No proper coordination at higher management level. Due to lot of recent org restructure, cultural fitment of the company has gone down. Favourism exists.

1.0
Mar 7, 2023

Internal Politics

Recommend
CEO approval
Business Outlook

Pros

Goodies provided for all occasions

Cons

No Professionalism Lots of Favoritism Managers hold grudge and show it in the performance review Good work is not recognized and appreciated No peace of mind

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Gainsight Response
3y
I am very sorry to hear that you did not have a good experience during the performance review. Please reach out to me directly or to your HRBP to discuss your concerns.
Viewing 313 - 315 of 722 Reviews

Glassdoor has 752 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.