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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (721 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      721 reviews
      5.0
      Sep 30, 2022

      Human First Company

      Solutions architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collaborative Workspace while working Remote | Employees First type Mentality | Fun and Exciting Environment | Solid Growth and Leadership | Competitive Pay | Unlimited PTO

      Cons

      Heavy Workload due to High Growth

      5.0
      Sep 30, 2022

      Incredible human first company!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company values are exhibited from the top down, incredible support from leadership, a company that truly cares about their employees, flexibility with remote work and encouragement to take time off

      Cons

      No 401k match at this time

      5.0
      Sep 29, 2022

      Lived up to the hype!

      Manager of customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was always a goal to work here - I'm fully invested in thought leadership and impacts and outcomes of CS in organizations. If you want to learn guitar? Sit with John Mayer (and many others). . Want to learn about wine? Go to a Master Sommelier. You want to know how to be a thought leader and best in class CSM or CS leader? Gainsight. I am completely driven by our mission to achieve business goals while being "human first". I find it an absolute honor to get to work here and am a sponge to become the best CS leader I can be. We arguably have the best C-Suite anywhere. I'm obsessed with our product offering and excited to see how it's progressing to once again lead the charge in the market by offering something unique in value (CS+PX+Insided).

      Cons

      Anywhere you go, you will have challenges. Is it perfect? nope. We are moving at lightning speed (like many successful SaaS companies) - that leads to bumps in the road - not unique in any way. What IS unique is this culture, the energy in the air when we're all working together, and the belief I have in what this company is doing. My only real "complaint" is work/life balance. Everyone here is so committed to seeing this organization succeed and our customer succeed. Some of this is the economic climate and everyone is "doing more with less" acrossed multiple companies

      Viewing 370 - 372 of 721 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.