Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

721 reviews
5.0
Sep 29, 2022
Recommend
CEO approval
Business Outlook

Pros

I've only been here for 4 months and my manager has already taken interest in my career goals. Gainsight has a 1:1 system setup that allows me to make note of certain progressions I would like to make while working at the company and they are shared with the manager. That being said, my manager was super excited to give me the time and resources to work towards those goals.

Cons

They need to bring back 401k match at some point.

5.0
Sep 29, 2022

Great Company Culture

Recommend
CEO approval
Business Outlook

Pros

The company lives by it's values Human First - from all levels Success for All - praise and recognition about doing your job well Shosin (beginners mindset) - the company provides opportunities for growth and learning more professionally and even personally!

Cons

No 401k match as of now

5.0
Sep 28, 2022
Recommend
CEO approval
Business Outlook

Pros

The reason Gainsight is an employer of choice is because it has 3 main ingredients that everyone is looking for in a company. The first is Leadership, one of the most engaged and human first individuals that you can talk to about anything. The way they pull back the curtain and share with the wider organization exactly what is on the horizon is refreshing to see. Is not everyday you can slack your CEO and start a chat about the latest Ted Lasso episode and debrief...LOL. Second is Culture, an environment that encourages the sharing of ideas with no judgement. The chemistry with all team members is genuine and authentic. As a person of color myself, I embrace the many programs that they promote that touches on diversity and inclusion. It promotes relationships that allow for you to work at the highest levels and push the limits of what we can offer the organization to keep it pushing forward. Lastly Brand, we are the top dog in the CS industry for a reason. Our product is the leader in the space and it showcases all the innovations that are allowing a lot of companies to succeed. If you are going to work for a CS company this is where you want to be!

Cons

Respectfully for my line of business, I believe there are missed opportunities to cross collaborate the right partners. This is no knock on other teams because I believe the excitement to move on a project is encouraging. Although moving so quick sometimes allows for the right connections to happen.

Viewing 373 - 375 of 721 Reviews

Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.