Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 108 reviews)); "Work life balance is good" ((in 72 reviews)); "Great people and teams" ((in 44 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 40 reviews)); "Good work culture" ((in 39 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 16 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (721 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

721 reviews

5.0

Sep 28, 2022

Practices what they preach

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

This is a great company to work for because they preach being 'Human First' and they actually DO IT! You can have open conversations and leadership will listen and help in any way they can.

Cons

Not much to share as I love working for this company.

5.0

Sep 28, 2022

A startup with the complete package

Vp partnerships

Recommend

CEO approval

Business Outlook

Pros

-Category creator with significant market upside -Strong, consistent leadership team -Truly embodies cultural values -Remote work fully embraced

Cons

-Lot of newer employees making it challenging to navigate the organization -Be prepared for a high degree of change as company evolves - M&A, transition to platform with multiple products, regional expansion

5.0

Sep 28, 2022

A Truly Human First Company!

Event coordinator

Recommend

CEO approval

Business Outlook

Pros

- Everyone who works here is genuinely nice and easy to work with - Unlimited PTO (and they really do mean it!) - Managers that will help you bring your new and creative ideas to life while helping you problem solve any areas you are struggling with - You can grow in this company!

Cons

Gainsight has recently acquired a company and hired a large number of employees, which has resulted in a few growing pains. However, through this change, the company culture stays the same.

Viewing 379 - 381 of 721 Reviews

Gainsight

Gainsight reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Practices what they preach

A startup with the complete package

A Truly Human First Company!

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