Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (13) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 106 reviews)); "Work life balance is good" ((in 70 reviews)); "Truly great people that always do the right thing." ((in 44 reviews)); "Good work culture" ((in 40 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 38 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 17 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 9 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What Gainsight locations have received the highest employee ratings?

Redwood City , Phoenix , San Francisco , Saint Louis , New York

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(718 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 718 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

718 reviews

5.0

Sep 10, 2024

Great culture and vision, but some things need improvement

Manager

Recommend

CEO approval

Business Outlook

Pros

- amazing culture - wonderful and driven co-workers - leadership is doing a lot more to listen to all employees and improve things - new COO seems to really care and is getting involved a lot - shook up VP and c-level suite recently, for the better

Cons

- no retirement matching - pay could be better, in comparison to the market - very slow to backfill positions when people leave

4.0

May 21, 2024

Gainsight has some growing pains

Customer success enablement

Recommend

CEO approval

Business Outlook

Pros

Flexibility as a remote company, unlimited PTO, maternity/paternity leave, culture, new hire onboarding

Cons

Growth happened too fast, change management was impossible to keep up with, poor communication around reduction in force, some aspects of the culture they pride themselves on were not met when laying off employees.

3.0

Oct 9, 2023

Over 20 5-star reviews in one week?

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

vibrant environment and lots of friendly colleagues

Cons

Leadership places a strong emphasis on maintaining a good public image, often highlighting the value of high ratings (like this recent haul of positive reviews). Addressing some internal challenges head on would lead to even better honest feedback.

Viewing 37 - 39 of 718 Reviews

Jobs at Gainsight

Strategic Engagement Manager

Senior Program Manager, People Programs & AI

Director of Communications

Xactly Technical Admin